Hula’s Catamaran

FAQS

What happens the day of the sail?

On day of sail meet at Hula’s Bar and Lei Stand 134 Kapahulu Avenue 2nd Floor, Waikiki Grand Hotel – Enter Through Lobby by 1:45pm – 2:00pm. The Group Will Be Escorted to the Boat Which Will Set Sail at 3:00pm for a 90-minute ride along the shore of Waikiki Beach.You may choose to meet at the catamaran on the day of sail between 2:30pm – 2:45pm. However, refunds will not be issued in the event you don’t show up by sail time @ 3:00pm sharp. Please read IMPORTANT NOTE Below.
IMPORTANT NOTE: If the tides are “high” that day. The launch site will be moved to another location. It is important to be at the Sheraton Waikiki Hotel – Mai Tai Catamaran check-in counter (see map below)  to meet the group by 2:45pm in order to be escorted to another launch site.

How will I get my ticket?

Will-Call Tickets are used rather than a physical ticket, your name will be added to our Will-Call list. Please be prepared to provide a valid Government Issued Photo ID on day of sail to pick up ticket(s).

I can no longer attend. Can I get a refund?

Refunds are only given for cancellations made a minimum of 72 hours prior to the date of sail. Any cancellations made within 72 hours are non-refundable. Note: Credit card processing fees are non-refundable.Hula’s Bar and Lei Stand is not responsible or liable for ticket holder who misses the departure or sail.

Is there a waitlist for sold-out dates?

Please provide the following information to be placed on the wait-list.



Your name



Your email



Date Requesting



Amount of tickets requesting



Phone #



Message





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Can I buy drinks on board?

Yes! Drinks will be sold on board the Catamaran, $6 and under, Cash Only.

Terms and Conditions

Hula’s Bar and Lei Stand and its affiliates including third party vendors reserves the right to refuse service or boarding to anyone at anytime at its discretion.
This may include but is not limited to anyone who may appear to be intoxicated. We also reserve the right to refuse the service of any alcoholic beverage to anyone.
You may choose to meet at the catamaran on the day of sail between 2:30pm – 2:45pm. However, refunds will not be issued in the event you don’t show up by sail time @ 3:00pm sharp. Please read IMPORTANT NOTE Below.
IMPORTANT NOTE: If the tides are “high” that day. The launch site will be moved to another location. It is important to be at the Sheraton Waikiki Hotel – Mai Tai Catamaran check-in counter to meet the group by 2:45pm in order to be escorted to another launch site.
This event will occur rain, wind, or shine. Weather cancellations are only made by the Captain of the boat. We will notify you if a cancellation occurs.