Sather Hotel Berkeley, SureStay Collection By Best Western

Really quick check-in, nice treatment from Sky!

great 😃

Comparing to Best western hotels, it was a disappointing.

Very few hotels near the Berkeley campus that are reasonably priced. I found this one but for what they charge, you would think the room would be in better shape. The walls were dirty, chipped paint, shutters broken, duvet cover would not stay on, and ripped carpet. On a positive note, the attendant onsite was very helpful letting my guest check in ahead of my arrival. They are also walking distance to restaurants, bars and the campus. Would I stay here in the future? Yes, due to limited options.

Probably the best motel i’ve stayed in, the room was very nice, but still a motel.

No pick up

The staff at this hotel rocks. Truly. My stay of 5 nights included 3 in which I could not use electricity (for religious reasons) thus having trouble with the key-card door. Not a problem for these guys. The staff was more than willing and eager to let me into my room when I needed access day or night. Their service was a true highlight of my trip. The location is fantastic and very walkable to various parts of Berkeley. You can walk to both the downtown and North Berkeley BART. The rooms are a bit worn but it's mostly aesthetic. I did not see it as anything that would prevent me from staying again. The bathroom was recently re-done making for a pleasant shower experience. The fan seems automated based on movement. The bed was comfortable and I appreciated having a sizeable desk, chair, *and* couch. Would definitely stay again.

We had a horrible experience. Starting with when we first checked in keeping in mind that we had to drive 10 hours up to Berkeley and we were exhausted. They were already giving us attitude when we wanted to cancel our room. And said we could get 100% refunded if our room was sold and telling us that the room will most likely be sold. So we had to keep going back and forth with them ultimately leading to them saying all their rooms had to be sold before we could get a refund. And when we asked for the manager so we could try and come to a compromise. They refused us and said there’s nothing they could do. We could either stay or pay the fee or wait until someone buys all the rooms. So we gave in and the room was extremely insanitary. With bugs and hairs and stains every corner of the room and the restrooms which was extremely disturbing.

Nice staff, basic/ok-ish breakfast, cozy rooms.

Within walking distance to a lot of places such as The UC Berkeley Campus.

Horrible supposed to be part of Best Western hotels should not be, but make it worst Best western doesn’t take accountability for letting them be part of their collection. Was charged 200 extra dollars for my room then said sorry it will take 3 days receive back. When it was my money for my trip then don’t get me started on the breakfast !!! Just stay away and don’t give these people any business.