The Langham, Boston

We’ve stayed here 3 times over the last year and this last stayed left much to be desired. The staff is lovely as always but there were several noticeable differences: - no welcome platter or note in the room - the mini bar is no longer available. It’s a “personal” bar that you scan a QR code and it works exactly like room service. It’s not convenient. You have to plan ahead. - the food was mid. It seems like the hotel is having some money issues because these choices seem deliberate but not in the best interest of the guest. I will say our WiFi wasn’t working in our room so they moved us into another room so we could at least get online.

This is my second visit to this hotel, which means (personally) that I liked it and came back. I think the Langham has several very important strengths, the first being the cleanliness, spaciousness, and quality of the room's interiors. I like the style, and overall, there's a feeling of comfort inside. Unfortunately, my room had an intercom door to another room, and I had very noisy neighbors at night. I called the front desk, and although they didn't quiet down, Jenna (the manager) was attentive throughout my stay. She sent a small gift to my room and generally made me aware of the high standards of the hotel and staff. Congratulations! I made my reservation through AMEX FHR and I think the breakfast credit is insufficient. I've complained before that in the US the credit isn't enough to cover a plate of eggs, coffee, and juice... Overall, it's a nice, well-maintained, and comfortable hotel that's a bit out of the way but also very close to everything...depending on individual needs.

My family and I stayed here for a short weekend trip and I truly adored this hotel. The second you walk in the people are so kind. It looks luxurious at first glance and is perfect for vacationing and events. They have cute decorative touches and gorgeous flower and treats everyone. The rooms were beautiful. They had classy wallpaper and furniture, and the room itself was spotless. Everything from the pens were gorgeous and makes you feel welcome. Additionally, the pool and gym were very modern and nice and the dining room is literally stunning. The thing that struck us as most memorable was the room service. We left for barely two hours and they made our rooms up, even organising our stuff and changing towels. They gave us a welcome delivery of a cookie making kit and a pretty fresh raspberry macaron. They were so kind and helpful and overall I would absolutely recommend this hotel to anyone looking for a beautiful luxurious place to stay in Boston.

My daughters had an amazing stay at The Langham Hotel. I helped my daughters set up a Boston trip and stay at the Langham Hotel since they are so busy. Jasmine was especially helpful when I called and went out of her way to send my daughter Meg restaurant recommendations and various museums to visit. I really appreciated that the hotel allowed them to check in early and they even sent cupcakes for her birthday celebration. They mentioned how clean and beautiful the hotel was and how the staff were extremely friendly and helpful. Based on their feedback, I would highly recommend this hotel.

This weekend at the The Langham, Boston was truly one for the books. My husband wanted to make Mother’s Day weekend an over-the-top experience, and thanks to this incredible hotel and its outstanding staff, it exceeded every expectation we could have possibly had. From the moment we arrived, every single team member went above and beyond to make us feel genuinely welcomed and cared for. The level of hospitality here is something you simply do not find often anymore. The rooms were absolutely beautiful — elegant, comfortable, impeccably maintained, and somehow both luxurious and warm at the same time. Dining at The Fed was exceptional. The cocktails were outstanding, the food was phenomenal, and the entire atmosphere felt elevated without ever feeling pretentious. A very special thank you to Wayne Kirsten, Director of Food & Beverage, whose attention to detail and genuine commitment to guest experience truly made this stay unforgettable. And then came the Mother’s Day brunch… simply spectacular. Beautifully executed, absolutely delicious, and one of the most impressive brunch experiences we have had anywhere. Martha and her colleagues took such wonderful care of us and made the entire experience feel incredibly special. What stood out most throughout the weekend was how every interaction felt sincere. This was not just good service — it was a team of people who clearly take pride in creating memorable experiences for their guests. Without question, this has become one of my all-time favorite hotel experiences and The Langham has officially earned a spot at the very top of our list whenever we are in Boston. We cannot wait to return.

A nice quiet part since it’s in the financial district. The rooms are clean and the staff is welcoming. Impressive amenities considering the location.

Overall a nice hotel. Renovated in the last few years so the rooms are nice, but showing its age a tad around the edges elsewhere around the property. Good hard and soft product. Beautiful resturant setting (Grana), but service at the bar (Fed) was mixed. We got to the bar near last call, but was brusquely brushed off by the bartender. However, the biggest let down was the swimming pool. The water is extremely cloudy (ie cannot see past my face wearing goggles), which points to improper pH balance or some type of growth in the water. I had to get out after a couple short laps. This was despite the fact that the pool being closed the day prior for cleaning. Management should really look into this and replace their pool maintenance company.

We had an amazing stay for my husband’s birthday! The staff are so friendly and attentive, and thoughtfully brought over sweet treats to celebrate. The rooms are clean and comfortable, and the pillow menu is a beautiful touch. We also had club access, and it was so worth it. Nelson and Vanessa were great! We felt really cared for and appreciated their attention. We will definitely be back!