The Arena Hotel

meh!

This is not a family friendly motel-If I could give a rating of zero I would. The rooms were filthy, crunchy carpet, sheets dingy and dirty and the bathroom was so dirty not to mention the holes in the wall and cigarette burns around the bathtub. After 10 minutes we decided to leave and find another place to stay. On our floor you could hear guests arguing loudly in their rooms and banging on the doors, just not a safe environment for a family vacation. So when we went to cancel our reservation and ask for a refund of the second day we were informed that I had to cancel 48 hrs ahead of the reservation that there wasn't anything the front desk attendant could do. I didn't ask for a full refund just to have my 2nd night refunded I was abruptly told to email the manager and asked if I wanted his card? Umm yes please! - Then the security guard followed us out to the parking lot to take pictures of us in our car. When confronted as to why he took pictures, he said he didn't he was on his phone - I explained that the flash on the camera doesn't go off when you are talking on the phone. UPDATE: 2 years later and still nothing has been done...website still shows a clean "Hotel" AGAIN warning this is not a family friendly Hotel, it is a pay by the hour and drug infested motel.

Nice to see them helping homeless

Home First is the reason for the 1 star service . They need to buy be in the care of humans period.

It's not a motel anymore it's a city ran place for low income people who are trying to find apartments and the do alot for the people who live

It’s not a hotel anymore it’s a homeless housing shelter pretty much