Herods Tel Aviv
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We really enjoyed our stay at the hotel The location is great and the service is excellent in all areas. Highly recommend🙏
Hotel on the Tel Aviv promenade, excellent atmosphere and service. Excellent and varied food - dinner and breakfast.
If I could give this hotel zero stars, I would. This is one of the worst hotels I have ever stayed in. The only positive thing I can say is that the reception staff deserve a 9/10 for their helpfulness. Whenever I need something, they always try their best to assist me. Unfortunately, even the best staff cannot compensate for a hotel that is old, dirty, and poorly maintained. I honestly don't understand how hotels like this are allowed to operate without proper inspections. The standards are extremely low, and it seems that no money is being invested in maintaining or improving the property. The rooms are very old and look nothing like the pictures advertised online. The price you pay is absolutely not justified by the quality of the accommodation. The balcony door doesn't close properly, so you can hear every car passing outside. When you take a shower, water leaks all over the bathroom floor. The air conditioning doesn't work in heating mode, which makes the rooms even less comfortable when you need warmth. The gym is extremely dirty and smells like urine. There is very little equipment, and what is available is either broken or missing parts. One of the most frustrating issues is the lack of internet. In 2026, not providing guests with a reliable internet connection is completely unacceptable for a hotel. I have already reported these problems, but I am tired of complaining without seeing any improvements. This hotel needs serious renovations, better maintenance, and much higher standards of cleanliness. I sincerely hope management takes these complaints seriously and at least fixes the gym, the internet connection, and the heating as soon as possible. The reception staff deserve credit for their efforts, but good customer service cannot make up for a hotel that fails to meet even basic standards.
Perfect location by the sea, excellent service
The air conditioner in the room is not working, it is impossible to lower the temperature Despite my complaint, no maintenance person came The internet was not working and I could not work with the laptop. No service, they promise to come and they do not come to fix it. I did not receive treatment for 3 nights.
Everything is visible in the photo
We came for breakfast to use the vouchers we received for our birthday. The dining room was busy and full of variety. It was small and not particularly high quality. Average level minus
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Запропонувати редагування — Herods Tel Aviv
Останнє оновлення: 1 листопад 2026