The Setai Tel Aviv

Absolute garbage, mold and leaks everywhere, rooms smell bad, the food is bad, service is bad, tiny pool, there is nothing to do there other then smell the mold. not worth a penny , wouldn't stay there even for free. near by hotels with half price, are 10 times better.

Not recommended Very disappointing Small, crowded pool and problematic population. Everything is half strength Not worth the price Everything is half strength and below

In one word, disappointment. Not worth the money. 1. Small, crowded pool, feels like a country on Saturday. We sunbathed standing up... 2. Problematic population, people take people's beds in the pool and the hotel management does not intervene. 3. We woke up on Saturday at 8 am from noises from other rooms of furniture being dragged. (Probably the cleaners) 4. Half-strength breakfast. 5. Maintenance is not that good, neglected. In short, not worth the money, not recommended at all for couples looking for a hotel of a level to pamper themselves...

I haven't encountered disgusting service in a long time. I certainly didn't expect to encounter it in a hotel that claims to be a luxury boutique hotel with premium prices. I arrived with my partner to get an impression of the hotel and the restaurant that operates there. The receptionist was so antipathetic and completely unaware of service and her role as a receptionist, that it's surprising that she didn't grow a lemon tree on her nose. On the staircase and the entrance to the Gefon restaurant, we were greeted by a terrible stench that reminded us of sour milk that had been washed. When we brought it to the hostess's attention, she replied that she was aware and there was nothing she could do, and when we turned to the receptionist, she didn't even bother to look up at us.

Average place, I didn't understand why it was considered so, we expected more. The pool was packed, no place to sit, no outside food allowed. Someone invited his wife Walt to eat, they went to eat somewhere else because they weren't allowed in the pool. Smoking is not allowed in the pool, but there's no arguing with that For a bottle of Gragus they asked, no less and no more than 800 shekels, crazy. Reasonable food, in the evening there were waiters serving, the food for the evening took a long time to arrive.

Awesome hotel, the management is shocking and disgusting, they talk and treat us disgustingly. We asked for a glass of ice, they didn't bring us it. Disgusting treatment, not worth a penny. Will never return to this hotel in my life, nor will I recommend it.

We planned to stay at the hotel for two days but unfortunately we had to cancel the second night. The cleanliness of the room was beyond reproach - the smell of dampness and mold from the sheets. We considered asking to change rooms but at breakfast we overheard similar complaints and realized that the problem was probably widespread. The pool is very small in relation to the number of guests in the hotel and we had no chance of finding a corner in it, let alone a little quiet. The hotel must find a way to limit the number of people in the pool at a given moment. We may have fallen for an unusual event, but the hotel was hosting a particularly large and noisy group that simply did not allow us to enjoy a romantic and quiet vacation. The breakfast was good with a wide variety of dishes. The only reason for the second star was the staff who were professional, businesslike, handled the situation and allowed us to cancel and receive a credit for the second night. It is unlikely that we will return, unfortunately, which is a shame. The hotel has enormous potential - the building itself is stunning and the location, facing the sea, is also very successful.

A beautiful hotel great service! They lost points on a very standard breakfast that doesnt match the price point unfortunately

We came to celebrate a birthday at the hotel, we bought a fun day voucher that includes breakfast, spa and use of the pool and spa facilities. I came with high expectations, I always saw the hotel from the outside and said it must be really, really luxurious and luxurious inside. The building is beautiful, and indeed a luxurious place, but in relation to the price of the fun day we were disappointed. The breakfast was nice but did not offer anything particularly tasty or different, we felt that every hotel in Tel Aviv that offers breakfast has the same food or even more in abundance. But we manage and eat everything so it was fine. When we came to go up to the pool on the 4th floor, we were told that it was only for hotel guests and that we had to go to the pool on the 3rd floor. We felt that this was a real deception, it is not written anywhere on the website about the pool, even when we arrived we were told at the reception that we could enjoy the *pools* in public. It made us feel so rejected and unpleasant, the pool there is also small anyway, so getting to the smaller pool is disappointing. In this area there was no waitress or anyone offering water or food, which is crazy, you pay 1800 shekels for a fun day and you feel alone and empty, there is also no music or anything. We went for a massage which was pampering and pleasant, the whole space there is quite small and once there are a lot of people in the 10s, it already feels crowded. The manager also works a lot with one of the employees and everyone who was there was present and heard, a bit unprofessional and pleasant for a spa. The sauna and hammam are small and do not feel intimate at all, there is a transparent door in the sauna so you hear and see everyone who talks and passes by and you do not feel that you can enjoy the silence. Overall we had fun, we came to have fun and nothing would spoil it. But we were disappointed in relation to the price and what is offered. Any hotel in Tel Aviv with a fun day would probably offer more at a lower price by a wide margin. This is a boutique hotel where you don't feel like a boutique, you feel more like a second-class person who is being done a favor while paying a lot of money. The other hotels in Tel Aviv with facilities like a spa and pool are much more pampering.

I passed by the hotel to get info on breakfast regulations and was stopped by a bell boy who did not let me get in and get from reception info. He also did not provide any info on how to get info. Very rude and upsetting