Hyatt Regency Tokyo

It's a very pleasant hotel. The location is also excellent.

Not a bad place. Bar closes real early like 11pm so that’s stupid for a supposedly 4* hotel. I won’t be rushing back here that’s for sure.

Super nice room and services

I thought the hotel had undergone a major renovation. The rooms have indeed been refreshed, but the lobby has the same dated feel as before. The rooms are rather small by international standards, though probably typical of Tokyo. The good part about the room is that the toilet is separate from the rest of the bathroom. In terms of facilities, the gym is very good, with a good range of equipment. The club lounge looks new and modern. Breakfast and evening cocktails at the lounge are fairly decent. In terms of location, it’s about a 5-minute walk to either Tochomae on the Toei Oedo line or Nishi-Shinjuku on the Marunouchi line. Take Exit A7 to get to the hotel. World of Hyatt Globalist members get access to the club lounge. However, you’ll probably never get a suite upgrade. The hotel doesn’t really prioritize loyalty members. Most Hyatt hotels assign room upgrades the night before. This hotel insists on assigning upgrades only upon arrival. It doesn’t even enable the online check-in feature, so you can’t check-in earlier to get an upgrade. I stayed there twice over the past two weeks and the best I got was a deluxe room, not even the studio, much less to say the suite, even though those were available on the day of my check-in. For the price, you’re better off at perhaps Grand Hyatt Tokyo, which treats its loyalty members much better.

I had the most horrible check-in experience in my whole life, false accusation of our stay not being paid, rudeness, absolutely not helpful...after calling my agency, it was as I said, It was paid...I have yet to receive an apology. deluxe room was old, dark and very small. the breakfast in the regency lounge was excellent. we decided to leave the hotel...no questions asked why we left 2 nights earlier (all paid of course), and still no apologies. never again.

Beautiful hotel.

Great stay at Hyatt Regency Tokyo’s Corner Studio. We loved the room — it was spacious, comfortable, and felt very new. The room was even more beautiful in person; photos really don’t do it justice. Our toddler loved having so much space, and we thoroughly enjoyed our stay. The breakfast buffet also had a great selection, which made our mornings even more enjoyable. We also appreciated the convenient location — the area is quiet and very suitable for families. There’s a park directly opposite the hotel, connected via a bridge, which was great for walks with our toddler. There’s also a 7-Eleven within the hotel building, which was very convenient. The hotel also provides a free shuttle service to Shinjuku, which made getting around very easy. The service at the entrance could be improved though. No one initially helped us with our luggage, and our driver had to remind the staff before they assisted us. Overall, it was still a great stay and we can’t wait to be back.

Stayed at the hyatt regency tokyo for 6 nights at the end of our Japan trip and were very disappointed. For beginners, they messed up our check in. We got our room at 6 pm and that too without any sincere apology. The rooms and the hotel in general feels very dated. Although they say they have renovated the hotel, the basic furniture, flooring etc all seem from 40 years ago. Having said this the rooms are comfortable. The only area that felt modern was the lounge. The lounge is a bit disappointing as they seem to have the exact same menu for breakfast and cocktail hours every single day. The service levels from the front desk to the lounge feel very impersonal. We stayed for 6 nights and did not find any effort by the staff to acknowledge guests or to be friendly with guests. Also another wierd thing is that this hotel seems to cater to a generally older crowd. We saw mainly aged individuals and couples staying at the hotel. The last order for drinks at their speciality bar is 10.30 on week nights. All in all, not worth spending premium money at this hotel, far better choices available. The hotel is strictly ok for short stays of a night or two.

Beautiful hotel just far enough away from the hustle and bustle. Easy access to transit and many restaurants in the area. Nearby a peaceful park and right by the government building with great views. Spacious room and very comfortable bed. Beautiful lobby and bar. Excellent service throughout the hotel and incredibly vast breakfast buffet. Fabio took very good care of us every morning at breakfast with his friendliness, kindness and attention to detail. A great stay in Tokyo.