Scandic Grand Örebro

It was hot as hell in the room otherwise everything was good

Please arrange for the hotel’s windows and glass surfaces to be cleaned, because the condition of the glass throughout the hotel is simply terrible. Upon entering through the main entrance, it almost feels as if the hotel has been closed for years, as the large glass walls are covered with a thick layer of dirt both inside and outside. It gives the impression that little attention is being paid to one of the first things guests see. The room itself was clean, spacious, and the beds were extremely comfortable. The breakfast offered a great variety of choices, and the food was very tasty. However, once again, the windows in the breakfast area were so dirty, both inside and outside, that sitting near them was not particularly pleasant. The service was very friendly and truly excellent throughout our stay. The hotel has many great qualities to be proud of, and they make staying here comfortable and enjoyable. That is exactly why the condition of the windows stands out so much and deserves attention. With clean windows, the overall impression of an otherwise excellent hotel would be significantly improved. 😊

Super satisfied, great location and great staff.

The room was clean, but the day after our arrival, the toilet got clugged for no reason. When we checked out, we informed about the issue to the receptionist, her reaction was, well, she didn't care. My husband had to complain, about this by email.