Yoo2 Rio de Janeiro, Tapestry Collection by Hilton
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Amazing views over Botafogo Bay and Sugarloaf Mountain! The rooftop bar with pool offers a view of the Christ the Redeemer statue! The room was very quiet (we were on the 12th floor), spacious, and had a large bathroom with a shower.
We only stayed at this hotel for one night and had a good overall experience. We really enjoyed the breakfast. There was a wide selection of fresh fruit, various types of bread, cold cuts, pastries, and much more. Our room was also lovely and well-equipped. The view from the rooftop terrace was especially fantastic! It offered a beautiful panorama, and you could even see Christ the Redeemer. 😍 The hotel's location is also excellent, and the staff were consistently friendly and helpful. However, there was one significant drawback: the bathroom. It had an extremely unpleasant sewage or sewage treatment plant smell. The odor was so strong that it was almost impossible to spend time in the bathroom or get ready in peace. This unfortunately detracted somewhat from the otherwise positive impression.
Unfortunately, I had one of the worst feelings and experiences ever!! I left my wallet with my card in the room because I was afraid of being mugged on the street, and while my husband and I were out for a walk, I received a notification of a purchase made with my physical card. I reported it to management and requested access to the hotel's security cameras; I'm waiting for a response. I don't know if I should have filed a police report. I blocked the card, but on the second attempt, it was no longer possible to make a purchase.
Upon arrival, we had multiple issues just trying to check in. After asking for a room with a view, we were treated poorly and were even questioned about our reservation which we confirmed months and days in advance. We were treated rudely in the lobby, at breakfast, and in passing. This was one of the most disappointing hospitality services I’ve ever encountered, after traveling many countries. For such a beautiful location, it was surprising to see such unhappy, rude, and close minded individuals. Yoo2’s team was overwhelmingly disappointing.
The location is excellent, the hotel is clean and immaculate, the staff is generally attentive and welcoming, and the rooftop terrace and pool are a definite plus that enhance the stay. One drawback is the limited variety at breakfast.
The hotel's common areas (reception, rooftop, etc.) are nice and beautiful, the food served is tasty, and all the staff are excellent. However, for the price of the daily rate, the room itself leaves something to be desired. The air conditioning in the room I stayed in didn't work properly, even when set to the cooling option and left at 20°C, and the shower leaked water. We arrived tired from an event, and when we went to take a shower, the bathroom was completely wet from the leaked water; we even had to put a towel down to contain the water. Honestly, it's not the kind of thing we expect from a hotel. I got the feeling that there was a lack of maintenance and checking of the rooms before handing them over to guests, but otherwise the hotel offers good service.
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Останнє оновлення: 1 листопад 2026