Sheraton Centre Toronto Hotel
Visitors frequently praise the hotel's excellent central location, friendly and helpful staff, and clean, spacious rooms. However, some guests have complained about issues such as the pool being too cold, dated rooms, and poor shower water pressure.
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Ridiculously pricey for what you get.
The location is fantastic however management is lacking at this Marriott property. I have been coming here for years, and its not gotten any better. The "at your service" and room service lines are always fast busy. Getting service is impossible. They forget requests at the front desk. No way to reach anyone for help with your bags. Restaurant service is poor, you have to chase down restaurant staff to place an order. The rooms have not been updated in a very long time, so they have that rustic 2000s look. The TVs can be unreliable with the signal going out at times. My recommendation: Management needs to do a study on what is working and not working at this property and work to resolve the service issues.
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Останнє оновлення: 1 листопад 2026