Super Inn Lansing

Great room friendly staff clean rooms. And quit

It’s good place for stay and everything is nicely organized

No clean no service good everything bad

The service very bad and Very bad attitude No respect

DO NOT BOOK HERE. I repeat, do not book here under any circumstances. We booked with Expedia several months prior to our reservation and they cancelled it without notifying us. When we came to check in, the staff insisted WE had cancelled the reservation when there was literally no record of our cancellation (Expedia confirmed this). They cancelled us so they could force us to rebook at a much higher rate. The lobby was also extremely dirty - it smelled like mold, cigarettes, and misery. The outside is unkept, the grass is completely uncared for, and there is trash openly scattered about the property. This place is a sorry sight. Do not book here - they openly use unethical business practices.

Booked on March 26th. Paid in Advance. Today on the way to the airport the hotel cancelled my reservation. Reason the stated was because of renovations. So I look online and see that they still have the exact same room that I paid for but now they want 3 times the price. Unbelievable!!!!

Before I got their I reserved a double bed and paid for it entirely the Lady at the desk gave me a single with that stunk, the lights didn’t work, stains on the floor, bugs in the bathroom, lock looked broke and she told me their was no rooms left and when I confronted about wanting a refund later I wasn’t allowed to, total scam i stayed at a lot of hotels in my life this one was easily the worst if i could rate it 0 i could