Holiday Inn Express

My partner and I stayed the weekend here to work at Triad Anime Con, and we definitely enjoyed our stay! As soon as we walked in, Patricia welcomed us like long lost friends and made us feel right at home! The other staff were also nice, but she was absolutely the highlight of Holiday Inn Express. I thoroughly enjoyed chatting with her each evening when we came back from the convention. It was sad to say goodbye the night before we checked out, as it felt like I was leaving behind a new friend. You can tell that she has a genuinely warm and sweet personality, and she really respects each person she meets.(⁠✿⁠^⁠‿⁠^⁠) Our room was clean and tidy, and the breakfast was great each day! The way to get in and out is a teeny bit wonky, but I don't fault anyone for it at all, and don't think it affects your stay once you get there. I hope the next time we visit Winston-Salem, we'll stay here again!(⁠人⁠*⁠´⁠∀⁠｀⁠)⁠｡⁠*ﾟ⁠+

The night time front desk recepitionist was not helpful at all. She had a terrible attitude and did not answer my questions until I repeated them multiple times. For example, when i told her I would like to make a reservation, she immediately said they were booked without even asking what date i was interested in. She incorrectly entered my entire reservation including entereing an entirely different name on my reservation. I even had to call back multiple times to request an email comfirmation (I never received it). I had to call the corporate help desk, who barely fixed the error by adding my name as a secondary guest. However, they eventually cancelled the reservation without my authorization. I had to ask a friend to go in person to make the reservation as I was coming from Virginia. The only silver lining was the day time front desk receptionist was friendlyand helpful. I would not recommend this hotel.

Awesome 👌🏼

Patricia was very professional, kind, and helpful. Excellent work ethic. Really enjoyed the chocolate chip cookies she made for us. The hotel was clean and nice. Thanks for everything.

Stayed here for work and Patricia was so great and welcoming this lady is awesome

ARIANNA has the BEST CUSTOMER SERVICE SKILLS!!! She was very patient and answered all my questions. Thank you! Give her a RAISE!!!!

Comfortable and clean. Great breakfast

The rooms are clean,the staff are friendly and helpful. The hotel is near the highway and Plenty of restaurants.

Very clean rooms.