Soul Fam Hostel - LGBTQ+ Inclusive
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Wonderful experience from day one. Safe and very friendly. Will recommend this hostel for anyone that travel without transport, walking distance to all the nice places. Thank you to the friendly hosts.
My experience with this hostel and its owner was deeply disappointing. There seems to be a pattern of poor judgment and lack of accountability, with decisions that reflect questionable values and little regard for others. The owner comes across as unprofessional and out of touch, often displaying behavior that many would find disrespectful and self-centered. Rather than fostering a welcoming or respectful environment, interactions feel uncomfortable and, at times, dismissive. There’s also a noticeable lack of leadership and direction. A hostel should feel like a safe, inclusive space, but instead, it feels poorly managed and lacking any real sense of purpose or care for guests. Overall, I would not recommend staying here. There are far better options available where respect, professionalism, and genuine hospitality are priorities.
Great location, lovely people and a wonderful atmosphere!! Highly recommended ✨
Quite long overdue, but I had the wonderful pleasure of staying over at Soul Fam twice last year. I was thoroughly impressed by Chase’s humanity, presence, and commitment to just going over and above to helping guests feel at home and well cared for. —Sojourning traveler now back in CA! P.S. Thanks for the wonderful taco talk, Chase.
If you want a homely and clean place with warm people, please book your stay here and thank later.
This is the first time I’ve ever felt truly comfortable and welcomed in a hostel setting. Soul Fam genuinely feels cozy. The team is amazing and so much fun to hang out with.
I booked for 6 nights, and then family plans changed. They were extremely accommodating with reducing my stay to 3 nights. The whole team at this backpacker work seamlessly from arrival to departure and beyond to make the guest feel at home. The vibe here is chilled and welcoming. The location is excellent - a quiet street close to bus routes, cafes, restaurants, & bars, and the Waterfront is only 10mins. The staff are fantastic. The wifi is good. The beds are comfortable. The only reason I gave the rooms 4 stars & not 5 is because the roons get quite warm. I would definitely be keen to return to Soul Fam Hostel if I get back to Cape Town.
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Last updated on 3 Oktober 2026