Paramount House Hotel
Visitors frequently praise the hotel's stylish and comfortable rooms, excellent location, and the warm, welcoming atmosphere created by the staff. However, some guests have found the service to be lacking, particularly in relation to the price point, with one reviewer noting a lack of attentiveness for a special occasion.
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The hotel location is lovely, and the rooms are stylish and comfortable, but the service missed the mark for the price. I stayed here last year and notified staff in advance that I was proposing, hoping for something to make it special. Instead, I was just pointed to the wine menu. They just didn't seem to care. At check-in, the agent (while very nice) repeatedly asked what our plans were, making it obvious the team hadn't communicated or noted the special occasion of the booking. On a practical note, the parking lot used for the hotel is tiny and incredibly difficult to navigate. It’s a beautiful space, but the hospitality felt unconsidered. As nice as the hotel was, I probably wouldn't stay again because we just felt like a number.
I had a really lovely stay at Paramount House Hotel. My room with a balcony/terrace was especially pleasant, and the staff were attentive, friendly and genuinely helpful throughout. I also loved the slightly offbeat personality of the place, from Paramart to the cafés and restaurant in the building. The location in Surry Hills was ideal for exploring Sydney, with plenty around while still feeling quite relaxed. Overall, I really feel I picked exactly the right hotel for my Sydney stay.
It's so delicious. I want to try every item on the menu.
How does this hotel continue to create such a warm and welcoming, perfectly furnished and incredibly comfortable place to sleep, rest and hang out after almost 10 years. I have been staying here for all those years and there has maintained a consistent standard of greatness. My favorite parts of the hotel are 1. The scent! How do they pipe it in? It makes me instantly relax. 2. The linen 3. The terrazzo 4. The unique room layouts, no two rooms are the same, so each time you stay you get to find your favorite, my current fave are the little rooms on level 1. 5. Check in and check out is so simple, with warm welcomes and service. 6. The turn down sparkling water with an orange slice. 7. The Aesop!! 8. Some rooms have a glorious Japanese style wooden bathtub which if you get one, do yourself a favor, fill it up and soak! It can make your shower a little awkward but it is a fun change up to your regular. But the icing on the pasty!!! The rooftop AP Bakery You can pad upstairs in your slippers and robe and be the first customer of the day, sneak back down to your room and have pastries and hot coffee in bed! Paramount HH is a rare thing in this world of over consumption and shiny new things, proving that timeless style should be the goal at all times. ❤️
Great location, facilities and staff. Ahmed is an absolute legend and helped so much!
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Last updated on 3 August 2026