Fairfield by Marriott Inn & Suites Boston Cambridge

Unorganized Marriott. Went to the front desk when my mobile key wasn’t working, just to be told they don’t grant access to mobile keys?? What is the point of confirming a 4 PM late check out if housekeeping is knocking on your door at 12 PM? Does anyone communicate? On top of the fact that they charge another $50 incidental AFTER you check out.

The accommodations were OK. The bed was good. The neighborhood is nothing to write home about… But… be forwarned that the hotel is right next to The Green Line T. So you hear the train going by every three minutes. If that’s OK with you then get a room here. For me, it’s a dealbreaker. I shall not be returning.

Perfectly serviceable. Pros: - Highly convenient location - Very helpful desk staff Cons: - Hotel is not the quietest due to its adjacency to a major road in the city. My room wasn't as loud as some others apparently are (for example, I never heard the noise of the nearby train as some other reviewers said they did) but it is a consideration. - Room alarm clock with built in charger was broken and also only had a charger for old Apple Lightning charger phones - Free breakfast was not inedible, but certainly below the standard I've come to expect from other Fairfields - Minor dust on lampshades and small scuffs/stains on furniture - Walk-in shower had one of those annoying glass doors that never quite closes all the way All of those complaints are quite minor on their own but taken together they do add up. I would encourage the management to refresh the room furnishings slightly and improve the quality of the breakfast buffet.

12:00 checkout was sweet, one thing is I feel like I shouldn’t have to plan to bring a bunch of water to drink at my hotel vs buying at $6 at the front desk.

I stayed for a week during the Boston Marathon. Excellent location. 400 meters from the subway. 30 minutes to get almost anywhere in Boston. Spacious room and a full breakfast. A very good choice.

Very clean hotel. The staff was pleasant and helpful.

Michelle and Jean are so helpful! My mom had made a booking, but then when I moved apartments, we decided to have her stay with me. They were able to accommodate our request to cancel, even though she had booked through Booking.com. We were so grateful for their flexibility and kind customer service. 12/10 would recommend!

Wonderful location in Cambridge. Clean, comfortable rooms and friendly service.

The location is excellent; within walking distance to several restaurants and a CVS right nearby for essentials. Breakfast: Above average with daily variety. I really appreciated the milk alternatives! The staff kept the area clean, stocked, and were very attentive. Service: The front desk was courteous and quick to help when we needed extra towels. Gym: Well-equipped and surprisingly quiet, we had the whole space to ourselves. Areas for Improvement: While the hotel was generally clean, our shower had a significant amount of mildew, and the in-room fridge didn't cool well. Also, the coffee was cold one morning, though the rest of the breakfast was great. Note for drivers: Parking is $40/night. Overall, a very convenient and pleasant stay. We would return!

We love staying at this Hotel! It was a little noisy above us, lots of rumbling every night. The staff was friendly!