Sleep Inn Naperville - Chicago
Many guests praise the friendly and efficient staff, clean rooms, and convenient location with good amenities. However, some reviewers report significant issues including overbooking, a lack of promised reservation changes, and serious cleanliness concerns like bed bugs.
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I want able to stay because it's not a pet friendly hotel. Even though it says it is.
Bed was hard. Couldn't fall asleep.
Had a great stay! Everything was clean and the service was great
Flexible company with friendly staff management was not the best or the friendliest rooms were fair. There was a little bit of an ant problem. They did offer to move my room immediately one of my personal hygiene products were ruined due to the hotel. I was not compensated. I was really sad about the experience because overall it would’ve been my second or third choice of hotel stays. Hopefully a different location will show me that the company is more professional than they come off to be..
It got rather noisy Saturday night as the room next door seemed to have visitors until 3am. The front desk didn't seem to care.
Dirty room, lack of any customer service, constant smell of weed and actual maggots coming out of the carpet in the stairwell. Only thing going for it is the Fairfield right behind so you don't have to go far to get to a better hotel
BED BUGS BEWARE. I BROUGHT THEM HOME. THEY ARE HORRIBLE PEOPLE
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Last updated on 27 Oktober 2026