Hotel de l'Isard

Great value in a great location. Our room was a little small but very clean, quiet and comfortable. Well situated, mere steps away from the famous Pyrenees Department Store. We were given a 10% off coupon for that institution at check-in. The breakfast buffet was amazing! The Best I've seen in the EU. Well worth the price. Highly recommended. I'd be happy to stay here again.

I was really disappointed with my stay at this hotel in Andorra. From the outside, the building looks nice, but the moment you step in, everything feels extremely dated. The staff was… fine, but definitely not warm or welcoming — very mid at best. The room was the biggest issue. The pictures on Airbnb are extremely deceiving — they make the place look fresh and modern, but the reality is nowhere close. When we arrived, the door to our room was already open, which was unsettling. The smell inside was overwhelming — a strong, chemical odor, almost like bleach. It was so bad they even had a machine running in the room trying to “purify” the air, which only raised more questions. We had to sleep with the windows wide open just to breathe, even though it was 0 degrees outside. Absolutely not what you expect when booking a place that’s advertised as clean and comfortable. Overall, this was a rough stay. The hotel desperately needs better cleaning practices, and much more honest listing photos. Location was good though so that’s a plus? I wouldn’t stay here again.

A lovely hotel right in the center of town! The rooms are a little dated and a little noisy because we can hear every other person in the hotel flushing the toilets in their room, it's still a great place to stay!

Nice location and clean rooms (if not a bit dated). They advertise parking (but when for the night we stayed there was no space available, they didn’t seem to care that one of us had a broken leg and couldn’t walk). They advertise all day room service (the menu in the room says „snack all day, kitchen open 13-22:45”) but when we called at 18:30 they said the kitchen was closed. Little issues ultimately, but the staff seemed indifferent to them.

Good hotel and good location. The restaurant is a fantastic experience that must be visited. Beware of the parking: whilst it is one of the lowest priced parking in the area (€19.50/day) it is one of the hardest places I've had to drive in and out of. On our last day we decided to go to a different one, 8 minutes walking, but worth it.