a&o Hostel Rotterdam City

Never again. We were given a room that hadn't been cleaned. There was still vomit from the previous guest on the window frame. The room wasn't cleaned at all. Absolutely disgusting.

The staff were rude. I asked for an iron several times, but they didn’t even bother checking for one. The room lighting was also very poor. I’ve stayed at multiple A&O Hostels around the world, and this was by far the worst experience.

It was a good stay and the staff were very friendly. I recommend it.

If I could, I would have given zero stars... We arrived as a family with two young children. The room had clearly been occupied; a wet towel was lying around, and there was a strong smell of someone who had probably used the toilet very vigorously. Furthermore, someone had wiped their fingers on the hallway walls, leaving a white, foamy substance. The breakfast table was so dusty... a real pigsty for a hotel... seriously, avoid this place! We asked for a refund of €170 for the night. They agreed immediately, then asked us to send an email, and then nothing more... In short, I'm not going to be lenient about such shameful service.

Good basic room, great value for money.

Stayed at a&o Rotterdam City last night and honestly for £28.18 I can’t complain at all. The hostel is less than a 10 minute walk from Rotterdam Centraal which made everything super handy. The receptionist was very friendly and helpful too, she recommended me a really good laundry place just down the road to get my washing done which helped a lot while travelling. Check-in is from 15:00 and check-out is 10:00. Rooms were decent, location is top tier, and overall it was a good stay for the price. Would definitely recommend staying here if you’re visiting Rotterdam!

3rd stay here and this time it was perfect because I got the whole room for myself! The staffs are always helpful and nice

Nice hotel for a short stay in Rotterdam city. There is no lockers inside the rooms but the rooms are spacious and there’s enough space to put your luggage on the floor and move around. The bed is comfy, and checkin and checkout process was smooth.

There are robberies at the hostel and management is doing nothing. They don't call the police, they hide the camera footage, several room doors have been forced open. The manager even lies blatantly and takes advantage of people's lack of knowledge of the law. Now, reading the reviews, I see many reports of robberies, including some claimed to have been committed by employees. Just you wait, I'm going to take you to court. There are robberies at the hostel and management is doing nothing. They don't call the police, they hide the camera footage, several room doors have been forced open. The manager even lies blatantly and takes advantage of people's lack of knowledge of the law.

A&O HOSTEL Fortuna Veedhy Dzzky guest relations Thank you very much They took care of everything during my stay. They were very helpful and friendly.