Fairfield by Marriott Inn & Suites Springfield

This was my first time staying in a hotel while in Springfield, OH and I didn’t know what to expect. But I was so happy with my stay here. The staff was kind, the room was clean, and the AC came through. I had my dog tagging along, and they were sweet and accommodating to both of us.

Sticky desk in room, empty conditioner bottle in shower, they run out of stuff at breakfast counter. If you must stay here and want breakfast, get down there early! Edit: Was also surprised that we were charged $3.00 for parking which we did not learn until reviewing our emailed receipt.

I am not allowed to give this hotel negative stars but if it was available, negative 1000. I booked 4 nights at this hotel and when we arrived at 1130pm, they had overbooked guests and had no room available for us. ??? The manager would not answer her phone for the completely overwhelmed night auditor. Danielle, the night auditor was trying her best but was not given much to work with. Oh, and there was still a guest booked thst had not arrived yet that they had no room for??? All hotels were full due to a storm coming through and power outages that occurred that day. But I had A RESERVATION. Does the Marriott know what the word reserve means?? Also, they told me that we could come back tomorrow and stay the rest of our days there. Absolutely not. The hotel appeared dated and the lobby smelled bad so maybe it was a blessing in disguise. We ended up at the Fairfield in Beavercreek 28 minutes away and it was fabulous!

Every employee I encountered was very friendly. Hotel was clean and breakfast was nice. Wish they had waffles like the sign said. Pool room and water was a little too chilly to be comfortable

Super clean and comfortable. The staff were all really friendly and helpful. Definitely will be staying again. Worth every penny!