Queens

The standard room is a bit dated, but it's clean. I was told by the travel agency that breakfast wasn't included, but it was provided every morning, which was a great help. The staff were very kind, and I was surprised that even though it's a standard hotel, we could use the pool. The cleaning was also done thoroughly.

A hostel, cockroches in the room. Toilet shower leaking. Was bitten by bugs.

The room did not really match the photos: it was older, darker, and much less pleasant in reality. But the most disappointing part was that several common areas shown during booking (lounge, terrace, etc.) were actually only accessible to guests staying in the more expensive rooms located in another building. Very misleading. The “kitchen” advertised was also basically unusable: no pans, cutlery, plates, or basic equipment provided. When we politely asked the receptionist about these issues, the response was extremely aggressive and disrespectful, to the point where we were threatened with the police being called. After speaking with other guests, we realized these complaints and the rude behavior of the staff seem to happen quite often. I would not recommend this place.

Me and my girlfriend left our belongings in the luggage room cause the receptionist told us to. Then we left to buy groceries, came back and our bag was stolen. They even have video footage and and didn‘t come up for it and said they were not responsible to take care of our bag. Ridiculous

Overall a good stay, the rooms are very basic but clean and well presented. Had absolutely no issues with the hotel, for the very affordable price I wasn’t expecting luxury. A little out of the CBD, so bring your walking shoes.

Roaches in the room. Grimy, smelly, and damp. The shared toilets were filthy, and you could feel the springs in the mattresses. Noisy with shady characters around.

Rough around the edges. Can be a little noisy (thin walls, loud teenagers. But cheapish. Shared WC and shower (1 per floor of about 10 rooms). Pool. Off street parking

First Class for value, location, comfort and service...nothing disappointed..... Glad I booked with you..!

Great accomodation for its price. Very nice, polite, kind and helping staff. At the beginning of our stay we had a noisy neighbour and the manager acted straightaway supporting us. The kitchen was very handy for all guests. Nice and clean pool.

Cairns Queens Court Resort was an absolutely amazing place to stay. From the moment I arrived, the atmosphere was welcoming and relaxed, making it easy to settle in straight away. The rooms were clean, comfortable, and well-presented, and the overall vibe of the resort really suited a laid-back Cairns getaway. What truly stood out, though, was the service I received at reception. The staff were incredibly friendly, professional, and genuinely helpful. They went out of their way to make sure everything was smooth and stress-free, offering great local advice and always greeting me with a smile. It made a big difference to the overall experience and really showed how much they care about their guests. I’d highly recommend Cairns Queens Court Resort to anyone looking for a great place to stay with top-notch service. I’ll definitely be back.