La Maison Des Artistes
Visitors frequently praise La Maison Des Artistes for its excellent location in the Citta Alta and its artistic, charming atmosphere. However, several guests reported issues with cleanliness, maintenance, and inconsistent or absent staffing, leading to difficulties with check-in and overall service.
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Reservation (it was another Silvia who made it). I sensed a bit of panic on the phone even though I'd let them know I was coming and they actually confirmed everything was fine. With a little more organization, it would be perfect 😊
Great experience. Centuries of history, art, sophistication, and passion surround you. Well connected.
I expected more...
Terrible experience with this hotel, which is also called Jackie O' a la Maison on Booking. We suffered a small delay of a train from Como due to a strike, we told them in time and they said no problem. When we arrived in Bergamo, they repeated that it was no problem but that we had to wait for them to come to the hotel, so we had dinner at a nearby place in the meantime. They then responded as if they had had drunk too much, in an inappropriate tone, and then stopped answering us. In the end we had to take another hotel at 1 am and it was very expensive. We did get our money back from Booking, but we never got the extra money back for the expensive last minute hotel or the lost time. ------ Terrible experience with this hotel, which is also called Jackie O' a la Maison on Booking. We had a small train delay from Como due to a strike, we informed them in time and they said there were no problems. When we arrived in Bergamo, they told us it was no problem, but we should wait for them to come to the hotel, so in the meantime, we had dinner somewhere nearby. Then they responded as if they'd had too much to drink, in an inappropriate tone, and stopped responding. We ended up having to find another hotel at 1:00 AM, which was very expensive. We managed to get our money back from Booking.com, but we never received the extra money for the expensive last-minute hotel or for the wasted time.
Great location....
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Обновлено 26 октябрь 2026