Le Clef

The worst hotel I've ever stayed in. In particular, Sinda, the receptionist, was extremely rude. She hit me during my stay, which is completely unacceptable. Imagine if a receptionist hit you in the hotel where you're staying! Worst hotel ever. Ana, especially Sinda, the receptionist, was very rude. She hit me while I was staying in the hotel. Imagine if the receptionist hits you in the hotel you're staying in!

I hope the hotel management will reconsider the employee “Sinda,” because from the first day we arrived until the end of our six-day stay, she was consistently sullen, uncooperative, and her attitude repelled guests instead of making them feel welcome. Her manner and gaze created a negative atmosphere and a tense, uncomfortable environment, which is completely unacceptable for a five-star hotel that welcomes families and tourists. I sincerely hope the hotel management will reconsider the presence of the employee “Sinda.” From our arrival until the end of our six-day stay, she was consistently sullen, uncooperative, and her attitude repelled guests instead of making them feel welcome. As a way of looking after clients and their companions who create a negative atmosphere, comfortable and comfortable in the hotel, if someone communicates directly to a home attending 5 toilets accustomed to families and tourists from across the world.

This was the worst experience we've ever had, and what happened was truly shocking. The employee, named Sinda, acted incredibly hysterically and aggressively, and was provocatively rude and racist towards my family from the very first moment. She showed me her badge so I could photograph it—just to prove my name, not to show my face—then suddenly changed her tune, screaming terrifyingly and falsely accusing my sister of taking a picture of her face, even though she was the one who showed me her name. Not only that, but she continued to threaten us with the police and scream hysterically in front of the children, causing them immense fear and emotional distress in a truly shameful situation. We were also asked to pay an exorbitant amount for city taxes. After the manager arrived, they admitted that children are not subject to these taxes and that the amount they had charged us was about 200 euros higher than the correct amount. We were also lied to about the taxi fare. The treatment we received was discriminatory and completely unprofessional, especially coming from a supposedly 5-star hotel. Instead of resolving the issue calmly and respectfully, the staff escalated the situation, behaving aggressively and shouting at us in front of the children. A very bad experience, and I would not recommend this hotel to any family or tourist looking for respect, safety, and professionalism. French: The worst experience we have ever had, and honestly, a total shock. The employee named Sinda behaved extremely aggressively, shockingly, and completely unacceptably towards my family. She even showed me her badge so I could see and photograph her name, then she started shouting hysterically, falsely accusing my sister of taking a photo of her face. We have always been with the police and created by children with a terrible façon and scandal, creating a humiliating and traumatizing scene. We have a high demand for a large amount of tax for our income. After arriving at the direct price, they will finally find that children who do not have to pay any taxes and that the majority demand a higher environment of 200 € for a month. We are also concerned about the taxi. The support that our children have is discriminatory and non-professional, especially for a pre-tend hotel with a staff of 5 toilets. To ensure that the situation is calm and respectful, the personnel will aggravate the problem and treat us as hosts and advance children. A more advanced experience. I do not recommend this hotel for families or tourists to provide respect, security and professional services This is proof that the picture is in her name and that she herself created it! She accuses us of filming this. She does not deserve to serve people in a five-star hotel!

Unfortunately, Opodo provided incorrect information on their website regarding the hotel and its amenities. Even the hotel's attempts to resolve the issue were disappointing. The wrong room, construction noise in the courtyard, and other problems marred the experience. Only the location was acceptable. We will avoid Opodo and this hotel in the future.

This has been an excellent choice for a stay in Paris. Amazing location to experience the city by walking to famous cafes and Tour Eiffel. Loved the service as staff were extremely friendly and gentle. Special thanks to the amazing La Clef Hotel Team who made our stay an enjoyable and memorable one: Tega Gabriela Sinda Ribecca Moad Ayman Thank you for allowing us to feel HOME. La Clef is a very good choice if you’re looking for service, quite place, clean facility, good location (specially first timers in Paris), safety (yes if you’re concerned) even though the city is generally safe and touristy, and finally close to famous everyday Best Croissant by Carette Paris Cafe/Restaurant.

I had a very pleasant stay at this hotel. From the moment I arrived, the team gave me a warm welcome, and the location was really convenient for exploring Paris.

Very disappointed with our stay. We specifically reserved connecting rooms because we are traveling as a family, but the hotel failed to provide them. Even worse, they gave the adjacent connecting room to another guest, which completely eliminated any sense of privacy or comfort for our family vacation. The room itself was also poorly maintained. Several lights were not working, and the bathtub was clogged, which made the stay even more frustrating. Another major disappointment was the dining situation. The hotel does not even have its own restaurant onsite. Instead, they offer “room service” from a nearby restaurant on the street while adding an extra 20-euro markup, which feels unreasonable when the exact same food can be ordered through delivery apps without the added charge. For the price this hotel charges, the quality, maintenance, and service are far below expectations. The only positive aspect is the convenient location. Unfortunately, that alone does not make up for the disappointing experience.

Absolutely perfect, everything is balanced! The service, the standard, and the value for money!!

We had a super stay at the hotel - great location and attentive staff. Shout out to Zheng Ti and Mouad who assisted us during our stay to make it a memorable one. Rooms have a small kitchenette which is handy and Hotel has a very good gym which is rare in Paris and we used it several times. Pro tip: hotel is 3 minutes from Eiffel Tower look out so you can head there on the hour every evening for a twinkling surpirse

A wonderful hotel, concise yet efficient, with very responsive and friendly staff. The location is one of the best I've seen. 1. The Eiffel Tower is a 3-minute walk. 2. A supermarket and pharmacy are right next door. 3. International restaurants are nearby. 4. Cafes are minutes away. 5. The Champs-Élysées is a 10-minute walk on the same road. Regarding the hotel itself: 1. Security is very high; entry is by card. 2. The reception staff speak several languages, including Arabic, and are very friendly and courteous. 3. The halls are clean and smell wonderful. 4. The design is luxurious. 5. The rooms are modern and have a small kitchenette for preparing meals, a microwave, a refrigerator, etc. 6. The bed is very comfortable. 7. The air conditioning is great. 8. The bathroom has a bidet, which is important for Gulf nationals. 9. Check-in and check-out are smooth and easy, with warm smiles and excellent cooperation. 10. They even booked me a trip to Disneyland. 11. There are many things you rarely see in European hotels. 11. The price is very reasonable, the location is one of the best, and the service is excellent. 12. My room was 612. 11. Regarding water, they provided the amount you need free of charge.