B-Aparthotels Grand Place

Location is the best! Apt was clean and AC was great

Very central, clean, very quick response to inquiries, and relatively quiet facing the inner courtyard. Only two coffee capsules were a bit sparing. Overall, highly recommended.

B Apart means BE APART from civilisation and people. Stayed there on the nights of 30th and 31st August 2025, Saturday and Sunday. And won't stay there again. Reserved through BOOKING.COM. Once full payment made and booking was confirmed, they mailed me telling I will have to do self check in- 48 hours before stay, if I want my key to be active and to use the room for the second day! And as part of the checkin you are directed to their website, # CREDIT CARD TO BE SHARED TO THEIR WEBSITE( not through BOOKING.COM) whose credentials are unknown, left me worried _ what about security/ privacy? # 250 euro refundable deposit will be deducted from the card # a whole litany of hotel rules; and if broken, access will be denied WITHOUT REFUND- all come to light, very smartly; only after payment made. Could be the future with hotel stay, but definitely not my present cup of tea. No RECEPTION No PEOPLE around. I was all alone, felt spooky and got eerie feelings. NO RESTAURANT at the premises. The money they save, by not having reception/ restaurant, doesn't seem to be transferred to the customer. When you are on vacation, if you want to learn, by figuring out each clue and mystery to enter into the property, and to do other such things, on your own, this is the place to stay. If there was an emergency; I felt the place could be a recipe for disaster. On the contrary, if you want to get into a normal stay, with people to help, in case of an emergency, find a different place. Great location, walkable to the city centre. Make an informed decision before you book

We entered the apartment using a code, then, using another number, opened the safe and took the room key. Theoretically, there should have been a breakfast voucher, but there wasn't. It wasn't a problem because at the affiliated bar they simply asked us to provide our room number, first name, and last name. We were on the third floor, easily accessible by elevator. There was a free water dispenser in the hallway. The room was spacious, and the bathroom amenities were really good. There was also an ironing board, cutlery, a desk, a sofa, and tea bags if you wanted to make tea or something hot. I didn't make any, so I didn't really care. The view was of a rather run-down back lot, but we didn't really care. The location is excellent because you're practically in the center and within easy reach of several places. Helpful because I asked for a slightly more modern hairdryer, and they had one in my room. Tip: If you have bags to leave after checkout, book the service in advance: it's free, but there are only 3 lockers, so you risk finding one available. We were lucky.

Bathroom with water leaks. Drunk people on the entrance at nights. This is aceptable/normal, the location is what it is. But the service is zero. Worst experience ever. They did not sent anything (lock code) and charge all the responsability on the guest when you arrive and no people is here to attend you, neither to give you the room Keys (you should have known). After paying more than 750€ for 4 nights, they locked the room because there was a mistake in the payment of the city taxes (20€... Less than 3% of the total cost) and left me outside the room, with everything inside. Had to bother another guest to ask him if he can call the service because my phone was in the room. I went out just for breakfast. They do not accept a "simple pay" for the city taxes, you can not pay It with a disposable card in a dataphone, you need to give them the normal card (that was the mistake) so they can have all your data. It is a waste of time and money. Not recomendable.

I requested a crib for my son, but they left it in the room without a mattress, so he didn't sleep in it. I sent a message to resolve the issue, but they didn't reply. The room was very noisy; it sounded like the subway was running inside the room.

The apartment had all the desired comforts, it was well located, we will gladly return

Good location in the heart of the old town. Customer service was very friendly and quick, but parking is an extra charge, which is quite normal. The kitchen was very clean and practical, and the bathroom was also spotless. If you're coming here for a holiday, everything is within easy reach. It's a 2-minute walk to the first sights. Free drinking water is available on the ground floor. I would definitely come back here if I were planning another holiday. Choose this hotel for your stay without hesitation.

Can’t rate service when there isn’t any interaction. Really good location. A lot of eateries within walking distance. Rooms are abit old and dirty- cleanliness could be better.

Its in an alleyway, and the smell on the way from the airport or train station as a walk is.. not pleasant. Coming into the apartment-hotel, there was no issues, but also no staff. No staff in sight… anywhere. The elevator is where things start to get nice. Marbled floors, and a mirror. It also shows good spots to visit, which we used. The room is really REALLY nice, but the TV is old and barely works. Lots of channels though. Supermarket with fresh food right next to it, and its in a practical location, somewhat. Its good overall, but not my favorite

Wi-Fi: Up to 6Mbps / Down to 3Mbps (as of 2025) Stayed for two weeks. The location was perfect, just down a side street from the Galeries Saint-Hubert. It's also about a 10-minute walk from Central Station, allowing you to fully enjoy Brussels's Old Town. It's in a lively area with many restaurants, but the security is good. Even my second-floor room was surprisingly quiet and comfortable. While there's no front desk, there's a guest website and quick chat responses. There are two washing machines and two dryers in the basement garage, which are free to use and convenient. However, the internet connection was extremely slow. Also, the bathroom has a built-in hair dryer, but no outlets, so you can't use a hair iron. If these two points were improved, I'd give it 5 stars.