Novotel Sheffield Centre
Many guests praise the friendly and helpful staff, with particular mentions of attentive food and beverage teams and positive experiences with specific individuals like Courtney and Evan. However, a recurring complaint centers on the reception team, with some guests feeling unwelcome or receiving poor service, and issues with room cleanliness and maintenance are also noted.
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Frazer was an absolute angel making us cocktails all night and having a lovely chat. Bar atmosphere as a whole was definitely a stand out of the stay.
We really enjoyed our stay here. Especially, Frazer. Who was really attentive and friendly on the bar.
Four star hotel in centre of Sheffield. My room was very large and had a fridge. Happy hour is between 5:30 & 6:30 each day and all drinks are half price (excluding doubles) This means the drinks are very reasonable. I enjoyed my food and the staff were very helpful. Their left luggage service was very useful.
Excellent friendly service by staff - Alina and Emily have taken great care of us. The Executive room is clean and spacious with tea and coffee facilities including a pod coffee machine. Bathroom is large with a walk-in shower although there is a step up and then a small step down. Plenty of desk space/bench space for suitcases. However the room is a bit stuffy at night - the air vent has a very weak flow. The single window tilts open a little at the top and there is a portable fan in the room, which helps. Very easy walk to shops, restaurants, the Winter Garden, etc. The hotel has good parking onsite for £18 per night which is very convenient. (Tell the staff at check-in if you are planning to take the car out during the day several times to avoid being charged each time.) There is a luggage trolley available for moving suitcases more easily. Dinner at the hotel restaurant is moderately priced and there is a variety of food. There is a happy hour for half-price drinks from 5:30-6:30pm. We found the breakfast buffet a bit disappointing but the chef will make a very nice omelette if you ask.
Very helpful fixed TV for us 10/10
Ewan was great from start to finish
Evan was very helpful with everything, couldn’t have been more welcoming.
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Last updated on 3 Ağustos 2026