Morino Lodge

Great lodge with a cozy atmosphere and shared lounge where we had a great time mingling with other guests and staff. Amazing pizzas served right in house, great for when we wanted an early night in. Staff were very friendly and helpful. Breakfast had a great variety in the continental spread and a delicious hot breakfast that changed each day. Staff also gave us lifts to places around town which was incredibly helpful.

Bloody good pizza, perfectly cooked and tasty, rooms are clean and very comfortable, staff are very inviting and friendly and it a very short walk to the happo gondola and an even shorter walk to the nearest major bus stop, prime location and not too close to any clubs that you can hear them at night but close enough to walk if you’re so inclined

Great place! 3rd time in Hakuba and I really enjoy trying out all of the different accommodations around. The lodge is tucked back into the woods located by Mimi's/Phoenix Hotel. It doesn't have the easiest walking access to lifts but it isn't terrible with about a 10-15 minute walk to the closest lift depending on how fast you are. Had no problem ordering delivery food to the hotel from local restaurants either. 15 minute walk down the hill to Lawson and the main village area. The hill is a bit steep and completely in the shade in parts so it can get icy at times so be careful. The room was great! I was in room 3, so the previous review that mentioned lights from the outside disrupting sleep at night were accurate. If you are a sensitive sleeper it may bother you. My easy quick recommendation to the lodge for a solution is to just slap a curtain bar up there and put some proper blackout curtains up. I had no issue but could see how it would bother some. Mini split worked great for keeping the room warm and there was probably more storage/closet space than you would ever need, so it's good! The "king bed" though was the classic 2 twins pushed together and there was a massive seam/split where they met so you couldn't really utilize the bed as a king. Would recommend a firm mattress topper for these situations. Bathroom was clearly new and was very spacious with the shower/tub combo and of course the bidet. Shower was stocked with shampoo, conditioner and body soap so everything you could need which is always much appreciated. Was plenty of space in there too. Hair dryer is in there as well. Great water pressure too! Breakfast was great for me - I didn't run into any issues like the previous review mentioned about breakfast not being served. Morning 1 was a delicious breakfast burrito (probably my favorite breakfast of my stay), morning 2 was french toast with bacon & blueberries, and morning 3 was the full english breakfast. They also always had fresh fruits, cereals, coffee, tea, orange juice, different milks....etc etc a ton of options. Pizza! I live in CT (USA) & I have New Haven and NYC right by me so I really appreciate a good pizza and these didn't disappoint! I tried the meat lovers and the bbq chicken and they both were great. They will even bring it up to your room if you are tired after a day on the hill which I really appreciated. I wish I ran into Matt earlier in my stay as he is just a really good dude and you can tell cares about making sure you're taken care of. Not sure if he is the owner or what I forgot to ask between conversation but he is a gem, same with the woman at the front desk she was always saying good morning and greeting you with a smile. The other staff are the typical younger crowd "working to party & ride" for lack of a better phrase so just keep that in mind. It is a lodge so you get what you get in terms of other guests. You could get lucky with like minded people to have good conversation and drink with, or you could get a family with toddlers that scream and cry while their parents do nothing to remedy it. This is NOT AT ALL on the lodge or staff, but just wanted to point out the potential reality of the situation. Overall I think this place is great and would absolutely stay here again, the combination of having an en suite bathroom as well as breakfast every morning would make this an easy choice for me again as someone who prioritizes having a private bathroom and a morning meal.

Stayed at Morino Lodge in Jan/Feb. The place and staff were fantastic. Given the nature of the ski resorts, the staff will ferry you around in their mini buses, so helpful! Breakfasts were awesome, house made pizza and bar a welcome break when you didn't want to venture out at night. Comfy rooms and piping hot water. Matt, Alex and the Morino team, thanks for making our stay so welcoming.

Stayed for 7 nights. Room was spacious with plenty of storage but no black out curtains meant it was incredibly bright in the room from the exterior lights. Shower was good. Noisy fridge was next to bed and we had to move it. Also we were in room 2 and the kitchen extractor fan was very loud and made the toilet door vibrate. Breakfast was almost universally terrible apart from French toast one morning. Porridge was a particular low and on our final morning the promised English breakfast was cancelled as staff had forgotten to defrost ingredients and porridge was offered again, I declined. Coffee also regularly didn’t appear until 7:30 and it wasn’t worth the wait. Apart from the one hot option offered per day there was a meagre selection of croissants, cereal and a small plate of fruit. Lodge is in a poor location, 20 minute walk in icy conditions to lift or restaurant. Only shop approx 20minute walk. Staff generally helpful when asked but didn’t go out of their way except a couple of them, particularly the Japanese lady who was always friendly and very helpful. Skis have to be left outside in a small ski rack open to the elements.

A very pleasant stay. The undeniable charm comes from the entire team of young people and managers who create a very positive atmosphere. The included breakfast is perfect, and the evening pizzas are excellent.

Fantastic location, 5mins walks to Akakura Onsen lifts, lots of rental and food options in the area. Staff were amazing as well!

Cozy and nice environment with friendly staffs. Great service. They reserve restaurants for you when you ask and drive you to the place. Food is amazing as well, from the free breakfasts to their specialty pizzas in the evening. Only downside I'd say is the poor WiFi connection in the rooms.

Very helpful staff in terms of giving lifts to the local ski lifts, bus terminal or restaurants. Booking restaurants which is awesome and generally being very friendly and helpful🙂They also do very nice Pizza's and beer if you feel like staying in for the evening. We stay there for a week in late January 2024.

I recently stayed for three nights for snowboarding. Initially, I had planned for two nights, but they kindly accommodated my last-minute request for an extra night. The staff were incredibly natural and genuine. I was almost embarrassed to realize how accustomed I'd become to artificial customer service. You could really feel their genuine love for Hakuba, Nagano Prefecture. I'll definitely visit again during peak season. I'll be coming all the way from Hyogo Prefecture to relax. See you next season!

I had an amazing time here! Fantastic location and only a few mins walk to Happo One! The owners are absolute legends, and I have to give a big shout to Eri who was super friendly, welcoming me and showing me the facilities. Highly recommended 🙌