Nord Luxxor Cabo Branco

Very good reception and attention.

Nice hotel on the Cabo Branco waterfront, with great reception and excellent breakfast. Just one point of attention for room service: the toilet paper ran out and, although the replacement was quick, it was not placed on the holder. Furthermore, there was no body wash in the bathroom and it was not replenished during the stay.

As soon as we arrived, we turned on the bathroom sink faucet and the siphon burst, letting out dirty water, then the wardrobe doors were sticking and one of them fell completely into my hand. The bedroom television only picked up 2 channels. The maid didn't clean the room, everything was dirty! Only in the afternoon she changed the towels and took out the trash. It didn't allow soap or shower caps. The bathroom shampoo holder was so tall that it had to be put on the floor. The game room only had tables and chairs, no pool table, no foosball, nothing. The pool is an egg and besides being small, it only gets sun in the morning; in the afternoon, there is no sun in the pool area. Small gym. The breakfast is very good, there are many options and everything is delicious. The location is great, in front of the beach and close to everything. The city is beautiful and it is very worth taking such a trip.

We were in a group of approximately 50 people, to participate in a convention. Based on the evaluations presented by the company in charge of organizing the event, we reserved apartments for 3/4 of the group. Part needed to be accommodated in another hotel. The experience at this hotel was quite bad. Some rooms with mold problems, air conditioning not working, very poor service from several employees (experienced by absolutely everyone in the group), breakfast quite varied but without any special features - fruits always very mixed, impossibility of any alteration to products made to order (e.g., adding onion to the mixed tapioca - only items available at the preparation counter were allowed and onion was not one of them. I asked them to be generous with the cheese, when the day before I asked for an omelet with cheese and it came without - only egg, to which they replied that only 2 spoons were allowed. Employees are always very rude and in a bad mood. We asked if the hotel had beach towel rental. Towels are available, and they are provided for a rental fee of R$ 15.00. If you wish to exchange it because it is dirty or very wet, a new rental fee is charged. It was so bad that it became a conversation among everyone in the group and other people from the same event who were also staying there. It is interesting to observe the disparity of perception between so many reviews observed here (are they real?) and our own experience. The senior management of this hotel group should pay attention and invest more in human capital. Tourism in João Pessoa is in full expansion at this time, with many new investments. Problems with the hotel's physical structure are acceptable. But the negative impact of poor service is usually irreversible. General manifestation of the whole group - we will never stay at this hotel or any other Nord.

Arriving at the hotel on 03/08 at 2:30 a.m., the attendant made the check-in and gave us an apt that by signal when entering the same very bad smell (mofado) smelling bad, asked to locate us in another apt, answered not very sympathetic. that if he had another vague apt I would exchange the apt...you arrive from a plane trip around 3 to 4 hours of flight in the morning and still have to beg to have a decent difficult apt neh

TV does not work right, maid service left to be desired, limited payment conditions, no payment options, shadow pool.

Well located and with good accommodation, but the attendants are extremely antipathetic. I won't come back.

My stay was wonderful.Excellent location, very clean and organized place. The service is very good, excellent breakfast.

The hotel is well located and faces the beach of Cabo Branco. In my opinion, the region near the sign of João Pessoa is even better, but this does not compromise the experience at all. We stayed on the fourth floor, in a side room, with a good view of the edge. The apartment (03) is very spacious and comfortable, with two air-conditioned, two TVs and a living room with sofa, which makes quite a difference in the stay. The bathroom is also spacious, with bathtub (although it seems not to be working). The shower is good, the bed is comfortable and both the bedding and the towels were in good condition. The daily cleaning is carried out, but it could be a little more capricious in some details. The pool area is nice, although take shade in the afternoon, which leaves the water a little cooler, nothing to bother, especially on warmer days. The breakfast is excellent, with great variety and quality. The atmosphere of the restaurant is very cozy and has a pleasant ambient sound, making the experience even better. The staff are very helpful and attentive, always willing to help. Overall, we had a great stay and would definitely return.

We traveled in a group of 23 people, everyone loved the hotel! Great location, swimming pool, delicious breakfast, spacious rooms and cleaning service every day, excellent bathroom and shower, very good air conditioning. Careful employees. I arrived at the hotel on my birthday, they brought me a mimo in the room, I was very happy. I have nothing to complain about, just compliments. The hotel has a great structure. I'd come back and super indicate.