Harrah's Las Vegas

Make sure you read the terms and conditions, otherwise you will not be getting the room that you "clicked" on when booking. They will make that clear to you upon arrival, just like everyone else that did not read it. Read what amenities come with the room. The motel 6 has more amenities. They did make it right the next day with the room we "booked" but come on, don't show that a room is available if it is not! Pay attention to the snack bar in the room. If it has empty spots, someone is eating it and you are paying for it, or they are not re-stocking from the previous guest, and you are paying for their snacks. If there is an empty spot, get a picture when you first get into the room and another when you leave. My gut told me to turn off my card once we checked out because they will charge me for the missing food. I did not listen but my gut was right...they charged me! I was not going to leave a review until I got the charge.

Hello, how to contact any customer service ??? I found only telephone , but I need email . I stayed there and have questions regarding some withdraw from my account! Please contact me via mail! Or answer here where I can contact any administration of your hotel. Thank you

Tight slots, I could not win there.

Clean rooms. Fantastic location , We didn't use service. Unfortunately I had a close fall incident since the water from shower ran to the Holloway. You cannot see it ( there was literally puddle) For some strange reasons , the shower didn't have a full door .. If not this , I definitely recommend it

Incredibly slow service. Staff is not properly trained about the charges in the hotel.

Seeing MJ Live. Bring water in with you. $9.99 plus tax for a tiny bottle (500ml) of water. 🤣

Good hotel good location

I stayed at Harrah‘s for a week for my birthday. It was the most disgusting place I have been to. I don’t normally like writing reviews like this, but I have to. We asked for a non-smoking room. The room smells like cigarettes. We told them at the front desk when we checked in that we wanted housekeeping every day and they told us that if housekeeping didn’t come to give them a call and let them know the first day they never showed up so we left it alone. The second day they didn’t show up as well. We fall downstairs and we asked him if they can send someone to the rule. Nobody ever showed up the third day. Same thing we need a towel towels. The trash has been in the bathroom for the last three days we needed to throw that away obviously and get new towels and if we could have a few extra towels because the way they have their shower set up, there is no shower door. There’s just like a half strip of a glass and the rest is open, so all the water goes out, which makes absolutely no sense because that is a hazard anybody could literally just slip and fall third day we call they just bring us towels. Don’t take the whole pile that’s on the floor. they just leave it there avoided it like I guess they never seen it outside from the cigarette smell that the room had it had some other funky smell going on. I don’t know exactly what that was. There was nuts coming out of the bathroom sink, which was completely disgusting and made no sense. This wasn’t a one time thing. This was every single day coming out. I would definitely not recommend this place at all.

Central location with parking included

The location is the only good thing about this place. We came into a warm room (nothing crazy) but the ac would go on and turn off automatically, never getting cooler than 73 degrees. We all work up early morning sweating. We called and they said theyd send someone to fix it. They indeed did not send anyone but did click some buttons downstairs to turn on the ac because the ac clicked on and then worked great. If youre going to "turn off" the ac in rooms, you should automatically turn it on when they check in. Second, the internet... was not able to connect, I had to go through 4 agents to even reach a resolution. So much going back forth and disconnected calls that it feels like they make you go through so much that you forget about it but it's not right for them to charge fees for everything and it doesn't even work. Yes, this is cheaper than some other resort but you definitely see that with the nickel and diming, corners being cut and customer service.