The Bellmoor Inn & Spa
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Nice Boutique Hotel But the rooms need updating.
I love it the staff was amazing the cottage was absolutely beautiful I would definitely come back and recommend this to anybody who have a large group
Had an extremely rocky start. I was going to give them three stars but they deserved 5 and beyond. Check in was at 3pm but unfortunately, I had a delayed check-in. Plus someone cut in line while I was waiting to be check in. In addition to the late check-in I had to go somewhere else to entertain my little one while they get my room ready. The staff (Todd) step in check me in and took my bag while I wait for my room. I had to entertain my little one by going to the ice cream shop. Todd personally called me around 3:30pm to let me know my room was ready. I came back at 3:40pm to just get the key. To my surprise another staff member saw me earlier and was rude and dismissive. Todd immediately step in and said “I got it.” He showed me the cottage that I had rented out. I went back to the main hotel to speak to the manager about the debacle that I went through. Unfortunately, was no GM available but Mo (the director of food and beverage) came out to speak to me to relay the message. OMG! Mo went up and beyond. I spoke to GM Jessica and she was so delightful to speak with. Went up and beyond to credit my account due to late check in and other issues I had. The fact that they took the time to investigate and listen, was a huge plus for me. Also another staff member name John help me with the internet and help my little feed the fish in the pond. Now this is service! By the way, the cottage was amazing! I want to shout out GM Jessica, Mo, John and Todd for making the experience even better! I would highly recommend coming to the location.
We were really looking forward to our stay here and had high hopes for the hotel. Unfortunately, our experience was a bit underwhelming, although there were definitely some things we enjoyed. We loved spending time with our family in the shared spaces and lobby. The bar and cocktails were wonderful, and the bartender was fantastic. The fireplace was also such a cozy touch on a cool, rainy fall evening. There is a lot of potential in the common spaces, but the furniture and rugs are showing noticeable signs of wear, and there were quite a few scuffs on the walls. The breakfast area also could have used some additional attention to cleanliness, particularly around the baseboards and cabinets. Unfortunately, our room was the biggest disappointment. The carpet had a significant number of stains throughout, and we found a sock under the bed and a lotion bottle under the dresser when we arrived. The beds themselves were comfortable, which was a positive. As others have mentioned, the TVs glitched during our stay, and the room had a musty smell. We did enjoy having access to the hot tub, although it too seemed like it could use some updating. Overall, we really wanted to love this hotel and think it has a lot of potential, especially with its cozy common areas and family-friendly atmosphere. With some additional attention to cleanliness, maintenance, and updating, we think it could be a wonderful place to stay. For our next weekend trip, however, we’ll likely try a hotel closer to the beach.
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Останнє оновлення: 3 листопад 2026