Hotel Grand Himayat

3rd class services. We booked via online platform. Room's ac is not working properly. According to booking receipt, breakfast is included. But they denied to provide it. Staff behavior is very rude. Experience is very bad. Hotel has very poor condition. Nothing similar with the online photo. Don't booked, totally waste of money.

The worst experience has in this hotel,worst receptionist and bad rooms,the shower was damaged,not even has breakfast and no tooth kit no comb and the bed sheet is too bad. So my suggestion is avoid this hotel please never had this bad experience.

Very poor service at the front desk. Can't recollect the name but I guess her name was Ms. Lalita, I was asking her for the room requirement and asked for the Sales Coordinator but instead of connecting to the Sales she hung up the call on my face and didn't pick up the calls even after several attempts. Later when I called from another she answered and as per her quote "I thought you wanted to sell rooms and we don't want rooms"!! My only concern is that without listening to my requirement how can a person judge what I am trying to say and ignore the calls on purpose. Even when I spoke to her from another number she was very rude and didn't connect to her senor as well, instead told call Tomorrow!! Is this a Hotel or Office where people can't talk to the authorities when they want?? With such people working in the Hotel I would strongly suggest to avoid staying in this Property because where a Customer isn't respected by the people working in the Hotel, it is not at all worth putting your Money and sending your guests.

Very good ambience

High tech and great value

Food:5 service:5 atmosphere :5 task 1

This hotel is very amazing😍