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Great customer service 💯

Fantastic two-night stay while attending the cricket at Old Trafford, which is just a 10-minute walk away. The tram stop is less than five minutes on foot, making it easy to get to Salford Quays and Manchester city centre. The room was spacious, with a very comfortable bed and an excellent shower. With temperatures reaching 35°C during our stay, it was a lovely touch to find a fan already set up and running when we arrived, and the room remained surprisingly comfortable throughout. A proper Smart tv in the room was very welcome, too. We had dinner in the restaurant and were very impressed. There was a good range of dishes, all of excellent quality and very reasonably priced. Breakfast was equally enjoyable, with plenty of choice – I particularly enjoyed the smashed avocado on toast with poached eggs and bacon. The staff were all very friendly and helpful, and we would definitely stay here again.

Afternoon tea was lovely and service was great, but the bar area was very dark and not really up to scratch. Thought we would of been in a bright dinning room in the actual hotel, would not really recommend

Excellent service and rooms