Live Aqua Monterrey
Many visitors praise the excellent service and consider it the best hotel in Monterrey, with some describing their experience as unforgettable and worth returning for. However, a significant number of guests complain about arrogant and discriminatory staff, with some also noting issues like bad room views and musty odors.
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The best hotel in all of Monterrey (San Pedro) – their service is worth everything!
These despotic people think that because they work there they're somehow superior, but no, they're just WORKERS. They have NO right to make us feel inferior. They're all part of the same working class. I'll never go back.
The staff are very arrogant, especially the manager; they discriminate against people.
Mistreatment, discriminatory staff against women
Very good
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Last updated on 28 سبتمبر 2026