Hotel Central

The hotel is generally fine, but needs a lot of pampering, a good dose of maintenance and small dips would give it another look. Of course, the photos of Booking are quite misleading, our room was fine, but it was very gloomy, hardly sunlight entered through the main window, however, the bathroom was separated by a corridor where there was a window through which light entered at dawn, because the door of the room has a glass that lets all that light pass early, enough for it to wake you, but not enough to illuminate the room throughout the day. The bathroom urgently needs the screen fixed, which did not hold and remained open all the time, leaving the floor soaked when showering. The bathtub had loose sheets, and the artichoke was completely damaged, neither raised, lowered, nor hooked, you had to be holding it all the time, it was very uncomfortable. The normal breakfast was somewhat hampered by the constant wasps. It has an area with toys for children where they can be entertained after breakfast. There's no elevator. Check in/out is totally impersonal, it is done through an app, which, depending on whether it is good or bad, we could have avoided passing through reception, we did it by mere formalism, but it was a dry and brief reception, without much warmth. Broadly speaking, we feel quite disappointed with the hotel, especially on the issue of maintenance, it is a shame that they let it degrade like this.

Stayed for one night on 25th May. We arrived late, around 9pm, after one of the bikes broke down near Würzburg. The two ladies on reception were welcoming and friendly. We had booked parking and this is inside the courtyard and is locked at night. It costs €6 a night. We got two bikes on there. Next to us some German bikers had 4. I am confused about the Ibis comment on a previous review. The room I had for €35 was far better. There is an Italian restaurant across the parking lot and we had a complimentary prosecco voucher when we checked in. Food there was good. The next morning the breakfast buffet was very good with plenty of options and places to eat it.

Usual Ibis, where your room has no millimeter of spare space, but you generally get what you pay for. But we were extremely disappointed to find poor Covid risk reduction. Nothing was done to encourage social-distancing, and during dinner and breakfast we saw no attempt to clean tables in between users. A very poor performance from such a large group.

We found good value in this hotel. Location is great, walking distance to city centre (and even to the brewery, about a 25 min walk). Parking available. Our room was very spacious, with a separate and also spacious bathroom. There was a small fridge in the room. Breakfast was very good. Note that there is no elevator in this hotel. Check-in was confusing, we had booked through a 3rd party site and paid in full but the hotel was trying to charge us. They were able to work it out fairly quickly and everything turned out fine although we ended up being charged for parking when it was supposed to be included in our room rate. With all the confusion, we didn't bother trying to fight it.

Me and my wife booked the "best room in the hotel" including a "romantic weekend package" which all in all cost 500 Euro for 3 nights stay. First of all the romantic dinner was a flop, there was nothing romantic with it - The romantic dinner did not take place in the hotel restaurant as promised but in a nearby pizzeria (although we were asked via email, at which time we would like to have the dinner, so that there will be a cook available) – obviously this was just a fake - The Atmosphere of the Romantic Dinner was not romantic at all, we were sitting in plastic chairs, it was more like a cafeteria, nothing romantic, no candles, no flowers – just an ordinary meal - Whats more, we could not choose about our meal, we had to take what came (and we did not like the choice as well) - The most embarrassing thing was that there were no drinks included – NO DRINKS at a romantic dinner, I mean whats wrong with them guys? Then the room (remember "best room of the hotel") - To be fair, the room was quite large and had enough space and technical gimmickry (like flatscreen in the bathroom, spacy lights, electrical window shades) - But it was not really clean (an example of this you can see on the attached photo of the toilet seat) – this was really disgusting - The room is on the third floor, without an elevator and no room service to bring up the luggage - The blankets were moist - The mattress was really saggy - The shower did not work properly (just a pour stream coming out of the showerhead, warm and cold was changing abruptly, not really comfortable) - The door between the bedroom and the living room could not be closed (it seems like someone screwed it to the floor) - Some screws were looking out of the wall (see photo) - But the most horrible thing was the smell of the bathtub: if you tried to draw a bath it smelled like a sewer tunnel and you could not get rid of that smell (not even opening the windows) - So all in all the room was ok, but by far not worth the money we paid for it (if this is the best room you have, I will not have to see the poorer ones) Additional Service (included with the romantic package we have booked) - The promised bottle of champagne on our room was just prosecco and only then delivered, when we claimed it at the reception - The promised wellness package did simply not exist - And then the breakfast: the bread was hard, the cheese had melted and the eggs were cold. - Whats more, no one informed us that the breakfast on Monday ended already at 10pm (not 11pm like the days before), we showed up 10 minutes past 10 and no one cared – it was just “oh well that’s your problem”, which inspired me to use this as the title for my review

I stayed in a very spacious and confortable room. All very clean and relatively new. Good breakfast. Nice reception staff. Excelent location, few minutes walk to the city center. Good internet service.

I stayed here for a brief trip recently and was surprised at how much I enjoyed it. My room was attractively decorated and had an immense bathroom. To my complete surprise and delight, they actually provide packets of lemon juice for tea! I certainly enjoyed taking advantage of that. I see earlier reviews point out a lack of refrigerators, but there definitely was a refrigerator in my room. All the staff was very friendly and helpful (I imagine that was at least partly because they were Pilseners and not Praguers!). The hotel takes pride in homemade desserts and other specialties. I only ate breakfast there (no complaint about that), but the displays of these specialties certainly made them look delicious. I had no need of parking, but there is a spacious gated parking lot. All of the landmarks of Pilsen's historic city center are within reasonable walking distance of this hotel. The only thing that does need to be emphasized in case it is a problem for certain travelers is that there is no elevator available. That wasn't a problem for me, but it could be for others. The reasonable pricing must be pointed out as an incentive to stay with them.

We stayed for one night. The room was clean and the staff was nice. Breakfast was great and there were many options to choose from. We were disappointed that there wasn’t a refrigerator in our room as we needed to chill bottles for our baby and had to keep them in our car overnight to keep them cool. We also were disappointed that there wasn’t room service provided for dinner. Other than that, it was good for a one night stay.

very good location, walking distance of city centre, parking within the yard of the buildings, single room is of decent size, nice big shower. maybe one con would be that your windows on 1st floor opens directly to street so you feel like you should have it closed with blinds shut, but thats my opinion only. for 1 night stay its very good.

This is a recently remodeled hotel and gives the appearance that some work may still be going on. The staff was quite helpful. The major drawback is that there is no elevator. The room was quiet and comfortable.