Courtyard by Marriott Puebla Las Animas
Visitors frequently praise the hotel's attentive and kind staff, as well as its recently renovated and comfortable facilities, with some highlighting the good food and breakfast options. However, a significant complaint is the disruptive noise from ongoing renovations, making stays unbearable during the day for some guests. There are also mixed opinions on the breakfast quality and concerns about parking management.
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The waiter Andrés gave me a thousand recommendations; I wasn't feeling well, and he brought me mineral water with lemon and salt, and I felt much better. The hotel receptionists were friendly. The restaurant was perfect.
The hotel is under renovation and the noise is awful (of course they'll finish it and that will pass), just give guests advance notice. The bathroom cleaning is poor (the toilets aren't scrubbed and look grimy). The showers don't work well. The reception staff is fine 👍. It's terrible that they charge extra for parking (it's per day). The location is good, with restaurants nearby and avenues with public transportation. Regards.
They don't change the bathroom towels daily. The management and reception staff are very poor and elitist; they only changed how they treated me after seeing my passport. There's no variety in the food. But the waitstaff service is excellent.
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Last updated on 20 August 2026