Hilton Birmingham Downtown at UAB
Visitors frequently praise the helpful and friendly staff, particularly at the front desk and in the on-site restaurant. However, some guests found the on-site food to be pricey and occasionally served cold, and one reviewer noted the front desk staff wasn't always present or helpful.
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Worst experience ever at a horel!!!! The service was awful. I called front desk for towels twice. I never received them. The room was very disappointing. Never stay at the hotel or location
This is the first hotel in my life where every staff members speaks and greets you with sincere warm greetings.
Worst hotel stay I have ever had. Check in was at 4:00pm, didn’t get in my room until after 9:00pm. When I checked in room was dirty. Was charged full price the hotel stay. Spoke to management said this was unacceptable and was only issues a $50 refund. This business does not care about customer service. Wife is battle cancer and added to the issue with this hotel stay. Would not recommend.
Very nice staff. Convenient location. Easy parking.
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Last updated on 1 Oktober 2026