Howard Brown Health Center

Clean, modern facility. Courteous, caring, and comprehensive staff.

Doctors are great but service is slow and inconsistent. Was told to wait 3-5 days for a prescription refill and was asked to reschedule an appointment after I was already at the office.

Updated review: Carmen and Ivory were still incredible at my visit. Both were incredibly friendly, helpful, and made me feel very welcomed. Unfortunately since my visit the cracks in what were what I thought a 5 star review worthy place have shown. A week + for responses about prescriptions on mychart, an automated AI message bot when you call that tells you incorrect information and wastes your time. This is my second HB location I’ve tried to get an ounce of compassionate care at and cannot express how absolutely frustrating and heart breaking it is for this location to be just as hard to work with and uncaring as the 55th st location. Carmen and Ivory were phenomenal but at this point it seems like I may as well stop getting medical care at all from HB until I can secure insurance that will let me visit a place that actually has Dr’s who care.

Fast service, they move very fast

Positively the worst in medical care. In severe pain and seen two so called medical people there and have not been getting proper care. I literally requested a wheel chair at my appointments because i cant even walk. Aspirin related pills not working. Without taking xrays or blood work i was referred by two people there twice for physical therapy. Im in pain but they refused to treat that. I made an appointment at Swedish and wont be going to brown any longer. Also a nurse a Sajin somebody told me i am rude in a message because they have been trying to help me. Im not getting help in the first place!! Im in pain!!

I called to let them know that the bus I was on,had broken down and that I’d be late. The man said it’s fine,I get there literally 3mins late and the lady with the most obnoxious attitude tells me they’re not honoring Grace periods. Which made no sense because it was literally 3mins. Proceeds to tell me,that the providers were late already late and I was the last patient which also was not true.that’s not even the worse of it.i’ve taken notes and compiled each interaction and messages from Providers and nurses,and have also made a note to change providers based on my personal experiences with them. It’s a slap in the face to be disrespected as a community member. I came all the way from across town and have to wait for the same to get back home and I didn’t get what I needed.

TERRIBLE!!!!! MY APPOINTMENT WAS AT 12:40PM CAME HERE AT 12:15PM TO CHECK IN, I EVEN GOT A PHONE CALL MINUTES EARLIER ASKING TO CONFIRM MY APPOINTMENT CAUSE A LOT OF PEOPLE DIDNT SHOW UP, CANCELL THEIR APPOINTMENT DUE TO THE WEATHER(SAID BY THE PERSON OVER THE PHONE) IS 1:05, 25 MINS PASSED MY APPOINTMENT AND IM STILL HERE WAITTING IN THE DR. OFFICE.... COMMON WE HAVE A LIFE, WE WORK AS WELL!!!! U GUYS NEED TO ORGANIZE URSELF A LOT BETTER... THIS IS UNACCEPTABLE.

Amazing staff 🖤🖤loved every single one of them. Great energy and personality 🖤definitely staying at this location 🖤

Count your days in health care Ezra Hunter and Nurse Olivia!!!! My friend was in pain and came to this clinic for help, but after checking in and being placed in a room, he was left waiting over 35 minutes with no communication from staff. When he finally stepped out to ask for a refund — because no one had checked on him — staff acted as though he was the problem. Instead of explaining the delay, they told him to “reschedule” without giving any clear reason. When he was later told he could be seen, Nurse Olivia came out and spoke to him in an unprofessional and disrespectful way, saying they were busy or running late and it’s his fault that he left the room — information that was never communicated to him while he was waiting alone in pain. He had arrived 20 minutes early for his appointment. So he obviously isn’t going to let people who are that unprofessional see or treat him! To make matters worse, his appointment was marked as “missed” in MyChart even though he had been waiting in the room the whole time. His payment was taken, and staff refused to refund he needed for bus fare home. Thankfully, another staff member kindly offered him $4 so he could get home — but he still had to take two buses, exhausted, hungry, and feeling humiliated after a long day of work. I had to pick him up from the bus stop myself because he was in such bad shape. The only reason I couldn’t stay and advocate for him was because I had to pick up my kids from daycare. This experience was unacceptable. No one should be treated this way — especially when they come in seeking care and compassion. Please do better for your patients.

Great community healthcare as long as you're okay with your PCP changing consistently.

The team here is kind, attentive, compassionate, and very friendly. I’m so lucky to have found HB when I did. Thank you Dr. Tani, Heather, Martha, and Jose for always treating with respect, kindness and dignity. You have my deepest appreciation.