Hotel The Chiang Mai OLD TOWN

I loved the place! I took my wife here for her birthday and it was absolutely perfect, the room, the bathtub, they even added a piece of cake with birthday wishes! All the personnel focus on giving the guests the best experience, the food at the Vorra bistro is amazing, I strongly suggest adding the breakfast to the package, also eating here at least once, we had some Thai food which was great, even tho the speciality is Italian. Another day we went for a massage, everything was perfect, the reception, the massage (the ladies always ask if they can go harder or if it's ok). Overall is a great experience, and their location is great to move through old town, and it's not far from the rest of the city.

The hotel fully lives up to its 5-star rating. We were greeted wonderfully at reception, received a welcome drink, and were even able to check us in early. The room was very clean and well-designed, and beautiful. The pool had very comfortable sun loungers.

Excellent hotel to stay at while in Chiang Mai. The rooms were spacious, clean, and had all the necessary amenities for a comfortable stay. The breakfast was excellent and tasty with options for all diets and tastes. The presentation of the food was also a plus. Staff were all friendly and the hospitality was great. Would stay here again without hesitation.

A wonderful hotel, with extra touches like free soft drinks, biscuits and small sandwiches at lunch time. Unexpected but a lovely touch. Iur room was large and clean modern design but calm and relaxing. Situated within the walled city but on the edge, so a relatively quiet location but maybe an extra 5-10 minutes walking to see things, but no real hardship. Breakfast was delicious with food made to order. When they were not busy the barister would offer to make you your cappuccino 😋 The pool is small but sunbeds are comfortable. If you want the sun you will want to be out before lunch. There is a gym but didn't try it. Highly recommended 👌

Exceptional at all stages, starting with reception. The staff were always helpful and knowledgeable!

It’s not just a hotel, it’s an experience. We absolutely love this place! The staff was so kind and it made the stay memorable. It might be the best hotel stay we have ever experienced. It was perfect!

Exceeded all expectations!!! From airport pickup to checkout, every single detail was met. Room was clean and spacious and well appointed. Laundry service was fast and efficient, hotel staff was above excellent.

We had a magical time in the honeymoon suite here! The room was very comfortable. The pool is gorgeous! The staff was amazing. The location is very walkable. We booked a driver for the day to take us up to Sticky falls and another waterfall. The driver Tony was wonderfully helpful. He added in a temple on the way that we had time for, he found us an atm and a 7-11 when needed, he packed a cooler full of drinks for us for all day, and he recommended and booked us a table at the coolest farm to table restaurant on the way. You'll hear roosters early and dogs late but I sleep with ear plugs and wake up before the roosters anyways. Still thinking about the BBQ pork buns at breakfast. Great coffee too. I don't often repeat locations but I would come back!

The hotel is really pretty from the outside at night with the lighting. Aside from the birds chirping in the morning, and the occasional dogs barking, and some of the vehicles outside, it's super quiet. The service is excellent. When we first arrived, they grabbed our luggage right away to bring to our room. Chang, our butler, was really helpful and patient. We used their half day private driver and Tony was awesome. He acted like a tour guide by filling us in on things around the city. He even helped us when we were ordering food to go at the end of the trip - it was a small gesture but it went a long way since the restaurant was a little out of the way, added more time to the itinerary, etc. Enjoyed the beverages and snacks available in their lobby area. The rooms were a good size. The materials of the room were top notch. The cabinets were soft closing which is a nice touch. There is a fridge and freezer in case you also want to store anything. The lighting in the room created a cozy and intimate environment, so if you're looking for something bright and well lit, you'll need to reset expectations. Unfortunately, our room had mosquitoes that ate us up. Not sure how they entered our room since it was tucked far in the corner of the hotel and we never opened any windows or doors that would let them inside. The biggest downside was the location. Albeit it being within the old city, it was far from all of the action. Can Taxi/Grab anywhere, but it would have been nice to be more centrally located within the Old City. They claim to have a gym but calling it that is very misleading! Never used the pool but the waters looked very clear and clean. Nonetheless, it is a beautiful property and I really want this business to do well and succeed.

Unfortunately, there are noises from the cars driving over the threshold from the street!

I posted previously about my experience at this hotel however, my review was removed. This is not a true five star quality hotel, and it is not in an optimal location. Our room was very dark, breakfast was mediocre, and while it is in the old town square, it is not a great location.