Langley Hotel Tignes 2100
Many visitors praise the hotel's location, facilities, and the positive experiences with specific staff members like Adam, Elise, and Anne-Laure, with some even highlighting fantastic service and food during meals. However, a significant number of guests report issues with malfunctioning room amenities, poor responsiveness from reception and management to reported problems, and slow or unpleasant service in the bar and restaurant.
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The room was perfect, with a lake view. However, I was very disappointed by the restaurant. The chicken curry with Thai salad... I couldn't find the Thai salad, it was very spicy and barely edible. And for dessert, the cake wasn't even soaked in syrup... 5-star hotel, but a 1-star restaurant, what a shame.
We stayed for a week with a window in our room that wouldn't close properly! The TV in the living room also didn't work all week. We reported all of this to reception several times, without success. So we sent an email during our stay asking for help with these issues, since reception wasn't able to resolve them: we didn't even receive a reply. Good to know: if you leave the "Do Not Disturb" sign on your door in the morning, for example, and take it down at noon to go skiing for the rest of the day, your room won't be cleaned at noon or in the afternoon! You should refrain from putting up the sign if you want housekeeping... even if it means being disturbed in the morning, as was the case for us.
Booked through Booking.com, I only discovered the reviews later on Google. We were incredibly lucky to be greeted by Adam at reception, who skillfully and professionally corrected a mistake made by his colleagues. The rooms are very nice, even if they aren't very large. The location is perfect for skiers, as are the hotel's facilities. There was only one negative point during our stay... the breakfast coffee was more like something you'd find in a budget hotel (a percolator with American coffee). The hotel's standard would be better served by a bean-to-cup machine with a choice of coffee types. Otherwise, the staff was pleasant, and admittedly, I sometimes had to brush up on my English.
Forgot a jacket and asked for it a couple of times.. they were supposed to look into it and send the jacket but haven't heard anything for months. Doesn't answer emails. Bad!!
Shameful / Avoid at all costs. The staff is slow and doesn't speak French, the manager is unavailable and hidden away in her office, and the bar service is slow and unpleasant. We left feeling more stressed than anything else.
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Last updated on 31 octubre 2026