הייאט ריג'נסי בוסטון / קיימברידג'

This hotel is very upscale, all the staff I encountered were incredibly friendly and helpful. The food at the restaurant was great and you can’t beat the view. Very quiet and very safe neighborhood in Cambridge, highly recommend.

Stayed for the World Cup hence the high $600 a night fee. The good: location was excellent, it’s safe, short walk from stores Cambridge and a beautiful running/walking route on the Charles river/esplande. It also has a pretty cool glass elevator and excellent gym facilities. And for the premium room the view is great. The bad: it’s very old and tired. We paid extra for a nicer room and view. We liked the size but it’s really dated, ceiling was peeling and worse wasn’t very sound proof. Our room shaked and noise wasn’t stopped during a wedding party upstairs so we couldn’t sleep. Not a great experience paying $600 a night and we were offered zero compensation, not even breakfast. Personally I expect a good night sleep as my #1 requirement for a hotel, so to pay several thousand dollars for a few days in a hotel and not have that is ridiculous, hence I can’t give more than 3* despite the rest of the hotel being satisfactory.

We booked a riverview room with two double beds for 4 nights (Friday to Monday) that put me and my 2 siblings in Boston for the start of 2026 FIFA, and the Boston Red Sox vs Texas Rangers series. Service was excellent: - early check-in was offered when we arrived from our fligths at 10:00 am (normal check-in is 4pm) - housekeeping kept the room (plus waste & recycle bins) clean, beds made, and towels changed when requested - counter staff at the lobby cafe were always quick & courteous - hotel lobby restaurant staff provided good greeting and table service Room pros: - great day & night riverviews from our 9th floor room - good blackout curtains - digital thermostat that is easy to operate, and maintined room temperature as we set it - in-room Keurig machine (coffee, decaf, tea pods were available), mini bar fridge (not-stocked), safe, luggage rack, coat hangers, shampoo/conditioner/liquid bath soap/lotion/small bar of hand soap, spare blanket throw - two bottles of water for our first day - on our floor: ice machine with water dispenser Room cons: - our room did not have a full length dressing mirror (I ended up using the large full length mirror at the floor's elevator lobby) - the only mirror is the bathroom one (large wall to wall, but is not tall enough for dressing) - not enough hooks in bathroom or near closet Food/beverage pros: - morning pastries in the lobby cafe included freshly baked flaky croissants; the breakfast sandwich was filling - good selection of hot teas & coffees, and cold beverages in the cooler display (on one day there were no diet colas; on another day, there were diet Pepsi and diet Mountain Dew) - the vegetarian flatbread was freshly baked and delicious - lobby cafe seating is in the airy space of the full height atrium, and had a 4-screen tv Food/beverage cons: - for one evening, I had dinner in the hotel restaurant, Paperback Tavern, and ordered the fish and chips, which I could not finish - the chips had a texture like they were deep fried twice; the fish batter tasted like it was deep fried in not-so-fresh fry oil - I ended up cutting the batter off the fish to have just the fish, and left the fries behind The location is an easy uber ride to all our destinations in Boston and Cambrdige. I would stay here again, get coffee and small bites from the lobby cafe, but not eat in the Paperback Tavern restaurant.

No free continental breakfast. $26 for a mediocre breakfast spread. Not impressed. Will not be returning or recommending for this reason alone.