מלון Versey Chicago

I stayed here for the weekend for my cousin’s wedding on July 6 2023. It was nice and in the heart of Chicago close to Wrigley Field which is awesome because I am a cubs fan.

UPDATE 7/22/26: Since the company's response to my review, I tried to contact them on the suggested website, called 4 times, left 2 voicemails, and have heard NOTHING. terrible, terrible. The management is obviously a joke. Don't expect them to own up to their mistakes and wrongdoings, I suppose... I was very disappointed in my stay here (12/20/25). I had booked a king room, but was put in a double bed. Upon bringing it up to management at the front desk after we got to our room, I was told that's all they had available and I was scoffed at. I requested a full or partial refund, since that is not what I had paid for. The man was VERY rude and unprofessional - wish I remembered his name. Later that evening, a different man was working at the desk - Keith O. He was very apologetic and was appalled that the man before him treated me how he did. I sent him an email with my booking info, etc. and he ended up passing it along to higher up management. I followed up with Keith via email many times (including this past month) and I was told it was passed along and it was out of his hands. I STILL have not heard anything from managers at this hotel. I am very disappointed in the staff, overall, as well as the experience here. We had a terrible night's sleep (the walls are PAPER thin, and we could hear everything), and the bed wasn't very comfy either. Also, and most importantly, it was a total downgrade from what we paid for. I expect better from this hotel management. I would appreciate if management could get back to me, and refund me for the room that I paid for and did not get. This is now 3.5 months past when I stayed/first complained and reached out, and have heard NOTHING. I am very disappointed.. I would not suggest anyone stay here, based on the staff and management, alone....

DO NOT STAY HERE. Don't be fooled by the generic positive reviews claiming this place "exceeded expectations"—they read like bot accounts or paid hype, and they couldn’t be further from reality. Hotel Versey is severely run down and dirty. Aside from the lobby, the entire building hasn't seen a dime of maintenance or remodeling in 30 years. Here is what you’re actually paying for: * Unsafe Elevator Situation: The regular elevator doesn't work. You have to wait around for an employee to operate an elevator for you, which almost certainly violates basic guest transportation and safety codes. * Dorm-Style Hallways: The hallways look like a neglected 1980s college dorm—complete with sagging ceiling tiles and filthy, worn-out carpet. * Rundown Rooms: The wallpaper is peeling, dirty, and covered in ominous splashes. The wall AC unit sounds like a jet engine and still struggles to keep the room cool due to zero insulation on the walls and windows. * Abysmal Bathroom: Equipped with a toilet built for a toddler, an uncovered sewage drain hole in the floor, and zero basic amenities (they didn't even provide shower gel). * The WiFi is unusable slow (20 mins to download a small app). * The mattresses are painfully sagging and in combination with the cheap $5 cotton ball pillows make it almost impossible to sleep The ONLY positive aspect of this stay was the front desk staff. They were genuinely friendly, and frankly, I feel sorry for them having to work in such an awful, neglected building. Save your money and stay literally anywhere else.

The place is being renovated, customer elevator doesn’t work. Room was tiny, worn, dirty, horrible pillows and bathroom. Guess it’s good that it’s being renovated but given everything, the price should be much lower. It’s close to Wrigley but would rather be father away for a clean and functional room. Very disappointing.

Hotel Versey Chicago Lincoln Park exceeded our expectations. The hotel was exceptionally clean, well-maintained, and the lobby was stylish and welcoming. The staff provided outstanding service, with a special mention to Jessica. She went above and beyond to assist guests, always with a genuine smile and a positive attitude. Her professionalism and dedication made a lasting impression and truly enhanced our stay. Our room with two queen beds was spacious and comfortable, offering plenty of room for our family. The bathroom was average in size but clean and well-kept. The only drawback was that the elevator was out of service. It would have been appreciated if this had been communicated prior to our arrival, as it may affect some guests. While the hotel does not have an on-site restaurant, there are numerous excellent dining options within walking distance, making it very convenient. Overall, we had an excellent experience and would gladly stay at Hotel Versey Chicago Lincoln Park again. We highly recommend it to anyone looking for a comfortable stay with exceptional customer service.Hotel Versey Chicago Lincoln Park exceeded our expectations. The hotel was exceptionally clean, well-maintained, and the lobby was stylish and welcoming. The staff provided outstanding service, with a special mention to Jessica. She went above and beyond to assist guests, always with a genuine smile and a positive attitude. Her professionalism and dedication made a lasting impression and truly enhanced our stay. Our room with two queen beds was spacious and comfortable, offering plenty of room for our family. The bathroom was average in size but clean and well-kept. The only drawback was that the elevator was out of service. It would have been appreciated if this had been communicated prior to our arrival, as it may affect some guests. While the hotel does not have an on-site restaurant, there are numerous excellent dining options within walking distance, making it very convenient. Overall, we had an excellent experience and would gladly stay at Hotel Versey Chicago Lincoln Park again. We highly recommend it to anyone looking for a comfortable stay with exceptional customer service.

This hotel has a lot of potential, but it isn't quite there yet. The rooms are understandably small given its location in the heart of Chicago, and it's clear the property is in the middle of some much-needed renovations. The customer service team was friendly and helpful throughout my stay, which I really appreciated. One thing to be aware of is that the elevator was still out of service during my visit, which was a significant inconvenience. I can see this being a much better hotel once the renovations are complete, but for now, I'd probably choose to stay elsewhere and revisit it after the updates are finished.

Yes, this hotel is being renovated. My husband read lots of online reviews that painted a picture of such doom and gloom that he proclaimed we’d drive straight home after our dinner meeting. What a relief to find that butler’s may have catastrophized being in a space prior to its upgrade. Our room was clean, we were never disturbed by noise as we have a cell phone with a White Noise app, and the service went beyond five stars with lovely humans who not only had to deal with my husband‘s initial interactions, but also help with a motor impaired octogenarian. I was beyond impressed and the location was great.

Not handicap accessible at all. Hotel elevator was not working, my wife is wheelchair bound. I walked up and down stairs and my wife was carted up/down in the service elevator after we called the front desk and waited for someone to operate the service elevator. No food service. No ventilation fan in bathroom, a window that opened to reveal a screen with holes in it that allowed bugs to come in. Parking is $30/night and parking lot is 3 blocks away…no valet service. Overall great location about 1.5 miles from Wrigley Field. Very underwhelming hotel.

I don't know what to say about the friendliness here.. Even the security is flagship: respectful and accommodating.

Really friendly staff, with very clean rooms. Close to a lot of stuff, including multiple coffee shops. Parking was super easy (street parking was easy to find nearby, with a 3 hour limit and free on sundays). Parking garage was nearby and $30/day, I believe with no ins/outs, but public transportation is nearby and accessible. Hotel won’t validate parking, but they will add it onto hotel bill

Let's start with the elevator has been broken for three months, enjoy taking the stairs. Plus, no daily maid service and no full length mirror in the rooms. The bathroom is tiny with no counter space or fan. No luggage rack. The restaurant in the lobby is loud with an undesirable crowd that is rowdy and drunk. Parking is a half a block away for $30+ dollars and there's a fee of $14 every time you exit the garage to use your car. This is not worth $850 for two nights even though it is a great location. Stay somewhere else, unless you need to get your steps in.