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Stayed for 3 nights and had a great experience overall. The location is great and close to a lot of good spots in Downtown Houston. Justin was very friendly and helpful, he helped us out with any questions we had. He gave us a great customer service experience during our entire stay. However, the night shift lady was not very friendly unfortunately and she wouldn’t really greet us back when we would greet her. The property and rooms are very clean & housekeeping does a great job as well.

The beds are very comfortable and the room is very clean. Very comfortable place to stay for events or looking for a place on a budget.

This place is rough on the outside but as soon as you go inside it is wonderful! It’s super close to Toyota Center and the convention center. The rooms are clean and organized, the staff is extremely friendly and helpful, and I will be booking here again!

The service was amazing! Staff is very friendly, the rooms are very clean, beds are comfortable, and there’s a kitchen in the rooms too! Such a wonderful stay. Will recommend for anyone who needs a hotel to stay at. This hotel is also 18+. :)

We came here last minute due to complications with a separate hotel and the safe was amazing, he was able to help up immediately! The room was very nice and cozy! Will definitely recommend especially if you are under 21 looking for a place to stay safe and comfortably!

Amazing room with great, kind staff. We stayed for a concert and had such a great experience.

This is a two star hotel in a convenient downtown Houston location. The hotel is very convenient to the convention center but the Hilton is way more convenient and way more expensive. The Holiday inn Express would had also been a better option but then again, it’s more expensive. The room was comfortable and it had recent updates but you’ll have to walk up stairs to your second floor room. The room AC worked very well. There is a nice full kitchen with microwave, ironing board, hair dryer, coffee maker, some utensils. But no elevator at this budget friendly hotel. And there is no on site parking. But they do offer parking, for $25/day, at their remote lot about a block and a half away. A 5 min walk I guess. The lobby is on the first floor and is small and hot and the guy is behind thick glass. If I was traveling with my wife, I would look elsewhere. For a guy wanting to save some money, then this place would do that. But I wouldn’t recommend a single woman to stay here unless your budget is more important than some conveniences and possibly your safety. A couple of times when I left the building, the front door was propped wide open and no one was in the office watching the door. Any perp could’ve walked in and gone upstairs to where the rooms are. Somewhat of a safety concern for any woman traveling alone. What you won’t get at this budget friendly hotel is; no on-site parking, no elevator, no nice lobby, no HBO or premium channels, (antenna only), no free breakfast, no common area, no bar, no pool, and no gym. Just a decently updated room in a dated building. I noticed a lot of the other reviewers mentioning a “friendly staff” or “a great staff” but there is NO staff. Just one guy at the desk behind thick glass who has an accent and is somewhat hard to understand. Those reviews must be fake because I never seen anyone other than the same one guy working the front desk. There is no way there could be so many reviewers saying the same thing about a "friendly staff" or "great staff" at this hotel. There is no staff or team. Just one guy. I hope this helps.