Holiday Inn Express
Many guests praise the friendly and helpful staff, with Patricia and Arianna specifically highlighted for their excellent customer service and welcoming demeanor. The rooms are generally described as clean and comfortable, and the breakfast is considered good. However, some visitors reported issues with unhelpful or rude front desk staff, and noise from the interstate was a complaint for rooms on the north side of the building.
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friendly staff got me what I needed. very clean room and the breakfast was really good. Just wish I could have used my AARP to get a discount
Great facility! The staff was very friendly and helpful. We totally enjoyed our stay.
We stayed at Holiday Inn Express Winston-Salem while in town for a tournament, and overall had a very nice experience. The room was clean, comfortable, and looked to be recently renovated. While a few of the finishes weren’t perfect, they were done well enough that it didn’t take away from our stay. The hotel was likely fully booked due to events in the area, so it did get a bit noisy at times, and sound carried more than expected through the walls and doors. Still, everything else made up for it. Breakfast was good and had a nice variety. The buffet setup was a bit smaller than I expected, but the seating area was spacious and easy to navigate, even during busy times. I also needed to use the laundry facilities during our stay, which was very convenient. There was a small issue with my key card not working to access the laundry room, but Patricia at the front desk was incredibly kind and helpful. She assisted me immediately and even propped the door open so I could go back and forth without any hassle. Patricia was also the one who welcomed us when we first arrived, and she truly made a lasting impression. Her friendliness and attentiveness added a personal touch that made the stay feel warm and inviting. Overall, a great stay with just a couple of minor inconveniences. The excellent customer service really stood out, and we would definitely stay here again.
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הצע שינוי — Holiday Inn Express
עודכן לאחרונה ב-2 נובמבר 2026