Hotel Napoleon
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Room is small. Hotel and location are fine.
Did not allow us to use the restroom :(
The hotel looks nice from the outside but the rooms are nothing like what is advertised. I booked a superior room which was advertised to be 215 square.ft (20 square.m) but I got a small tiny room around 10 sq.m plus the bathroom with terrible view. The night receptionist apologized for not having availability for that night and promised to change the room in the morning. The morning staff lied about having availability and offered me only an upgrade to suite option for almost double the rate. I have counted over 10 people checked out in front of me so I do not believe they were honest about availability! Unless all hotel rooms are as lousy as the one I received!! I do not recommend this hotel. Hospitality is about customer service and making every guest feel a VIP. Unfortunately not in this hotel!
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Ultimo aggiornamento il 15 novembre 2026