ArtHotel Connection – LGBT hotel (club below dormant)

It's clean and well-connected. The rooms are exactly as pictured. Breakfast is delicious and freshly prepared. Overall, it was very nice here, though I do have two minor complaints. The toilet is in the hallway, and the floorboards creak. But otherwise, my stay was very pleasant, and I can wholeheartedly recommend it.

Excellent. Everything was perfect. From the moment I checked in, the service was seamless and the staff were incredibly welcoming. The room itself was immaculate, featuring modern decor and a bed so comfortable.

Lovely hotel and friendly staff, great location and comfortable bed.

A charming hotel The ArtHotel is located in a historic building, so the bathrooms are sometimes a bit smaller and you might hear a little more noise. But that's what makes it so beautiful, and the rooms are individually decorated. The staff is incredibly friendly and takes great care of the guests. Great breakfast with eggs cooked to order. Would definitely stay again :)

Good luck getting them to reply to an email or a contact form. I’ve been waiting over a month. So many follow ups too. Listings on Agoda and booking.com very confusing and state different room types with different names etc. website specifically states to get in touch if you want to ask any questions or need any help… but good luck! Poor customer service always sours the taste buds more than anything else.

PHOTOS ATTACHED which can clarify my review… I waited almost one month to write this review because I wanted the hotel to have an ample opportunity. I have EXHAUSTED every single method of communication with this hotel in an attempt to contact them regarding a stay here. I have sent 2 contact forms, 4 emails, I have messaged on Facebook and also sent (now) 5 instagram dms. I have even commented on Facebook and Instagram posts asking them to please respond to my attempts of contact and I have had absolutely ZERO response from this hotel on ANY platform. I live overseas in SE Asia and cannot make international phone calls with my provider, so the other 5-6 methods of communication made me think I’d get a response, but no. Nothing. I’m SO disappointed 😢 genuinely I am. I wanted to stay in this hotel so badly but unfortunately they just for some reason literally will NOT communicate with their customers. It’s my first ever trip to Europe as part of a celebratory holiday and I really wanted to stay here, so I am devastated that after almost a month of trying.. I just cannot get through to these people. Very sad.

I stayed at the hotel for two weeks and was very happy with my stay. Stefan and Jens create a truly welcoming atmosphere and are always up for a joke. Keep up the good work!

Cool 👍

It doesn't get any better than this :-)