Holiday World Polynesia, Affiliated by Meliá

Fantastic!! We're thrilled with the entertainment team!!!! They're so friendly and attentive. Definitely a perfect 10!!!

Spectacular animation, wonderful Martita, everything was great.

Very good animation, highly recommended

The entertainer team here has been very fun and like to interact with all the guests. They help to provide a happy and fun atmosphere here at the hotel

Stunning hotel second time there kids loved it. Very clean and nice scented smells.large pool and loved he water park Only down fall for me was the food especially for the kids. The water park restaurant is nice lots of options but the main buffet back in the hotel is horrible I lived off pasta and chips for a week my kids were eating rice and chips ! I do think there should be a little counter for kids like pizza. Fish fingers and nuggets etc I have been to many hotels that provided this. It was mostly fish every night,

We are currently staying in the hotel and came on a all inclusive basis since arriving we have had to eat out every day as the food is just not edible for us and I feel it is more catered for a Spanish pallet I also have a autistic child who mainly lives on nuggets and pizza which is only available at lunch time but you much purchase these even on all inclusive. My holiday has been more of a chore then a holiday having to take taxis every day twice a day to get food and then find food for my autistic child I would not rebook here I was aware I wasn’t close to any amenities which is why we booked all inclusive I have probably spent around 800£+ on food and another 200£+ on taxis

A little far from the beach

I stayed at Polynesia World for 4 days and 3 nights on an all-inclusive package, and unfortunately my overall experience was very disappointing. The hotel looks impressive at first glance because of its size and decoration, but in my opinion, much of it is style over substance. The food was consistently poor, and the drinks included in the all-inclusive package were often barely drinkable. For a resort of this category, the quality simply did not match expectations. I was also disappointed to see birds kept in cages and turtles living in an artificial environment, especially considering the hotel's strong environmental messaging. Guests are constantly reminded to save water, the toilet paper is presented as recycled but is of very poor quality, and the air conditioning automatically switches off whenever the terrace door is opened or when guests leave the room. During the hot weather, returning to a warm room was extremely uncomfortable. There were also several maintenance and practicality issues: no bath mat in the bathroom, no bathroom bin, and the shower cabin only had handles on the outside. To make matters worse, one of the bed legs broke while my partner and I were simply lying on it. The hotel is poorly signposted and very confusing to navigate. During the first couple of days, we repeatedly got lost trying to find our way around. The spa was another major disappointment. I paid €75 for a manicure and pedicure, expecting a premium hotel-spa experience. Instead, the treatment room was so small that it was difficult to move comfortably. The pedicure was performed while I sat on a chair with my feet in a wooden basin, which felt very basic for a €50 treatment. The products used also appeared very ordinary and did not reflect the prices being charged. The one thing that truly stands out at this hotel is the staff. Every employee I encountered was friendly, professional and welcoming. From housekeeping to reception, restaurant staff, bar staff, pool entertainers and spa employees, they consistently provided excellent service. A special thank you to Marta from the entertainment team, to Libertad at the spa, and to the receptionist at the spa with the beautiful "Never Give Up" tattoo on her neck, whose kindness genuinely improved my experience. I would also like to acknowledge the shuttle bus drivers who work tirelessly in the Andalusian heat, often without air-conditioned vehicles, yet still greet guests with a smile and exceptional warmth. The staff are the reason this review is not even lower. They do their best every day and deserve recognition. Unfortunately, the quality of the facilities, food, drinks and services did not justify the price paid, and I left feeling disappointed by what was advertised as an all-inclusive resort experience.

Hello, I don't usually leave reviews, but I'm outraged. We were in Polynesia as a family from June 5th to 8th, but we decided to leave a day early. The food was indescribable; apart from breakfast, everything else was miserable. The desserts were simply awful. The meals were terrible. One of the beds felt like it was 100 years old. And the room wasn't cleaned at all from the time we arrived until we left. I went to reception on Saturday to report it, and nothing was done. On Sunday, I went back to reception because they still hadn't cleaned the room, and there were no clean towels, nothing—no beds, nothing. It's shameful. We've been many times before, and it's always been spectacular, but this year couldn't have been worse. We will never go back.

They're great, one of the best animations we've come across. Very cute and funny.

Very good

With a heavy heart, I'm writing this review because I've been to the Polynesia Hotel many times and it's always been a great experience. I have to say I won't be going back because this time it's been a complete disappointment. The food, the drinks, the shows—they were all awful. The games they used to have are gone. From what I've heard, they've changed owners, and that's the worst thing that could have happened to the hotel. I'm not the only one who feels this way; I've spoken with many other people who have been on vacation there before, and they share my opinion: they won't be returning to this hotel. It's not cheap, after all, and it's been a total letdown. Personally, I left the hotel a day early because, as I said, it was a disaster. The food was the worst in the world, and the soft drinks were flat. It's a real shame that things have changed so much. The rooms—mine was a junior suite, which I booked because it supposedly had a bathtub, and I have a 9-month-old baby, so it would be more convenient for bathing her and so on—were a total disappointment. When I arrived, it only had a shower, which was incredibly uncomfortable. The rooms themselves were quite old, both the building and the beds, which were extremely noisy. On the positive side, the only thing I can say is that the water park, the pools, and everything else were great for sharing with young children.