Hotel Maison Italia 1029

I'm giving the café a rating. It's excellent. Service, hygiene, product quality, and presentation: impeccable. We ordered the country breakfast and a coffee with a croissant.

We really enjoyed our stay! It is a nice small boutique hotel with friendly staff, a comfortable room and nice breakfast. The location is perfect, as the neighborhood has a lot of nice restaurants, bars and shops.

This hotel is phenomenal. My partner and I stayed here for the first two days of our vacation, and I couldn't recommend more staying here. The service is incredible, with every employee making us feel like we were their first priority. The rooms were clean and extremely comfortable, and if you can get a room with a balcony we also would recommend that! The location is unrivaled, with amazing restaurants and boutiques all within a 5 minute walk. If we are ever in Santiago again we absolutely would stay here.

I went for a coffee, actually. It was very good.

Great hotel Service very good Stylish

I didn't stay at the hotel, but there's a shop downstairs at the entrance that sells clothes, shoes, and accessories. They have beautiful creations; I bought some wonderful accessories. It's expensive, but worth it. I highly recommend it.

Incredibly helpful staff (in our experience they spoke English and Spanish, but they could speak more) who were very accommodating and kind. The rooms are very sweet, clean and have everything we needed. We loved the patio/balcony with its plants and awning for shade. The only complaint there would be that they need more plant growth between the balconies of the different rooms. There was a divider but we could see right through it and we were lucky not to be out there at the same time as other guests. The location is amazing for walkability to tons of bars and restaurants around the neighborhood. They had bikes they would lend if we wanted to try the bike paths. The breakfast was absolutely delicious and we took advantage of it being delivered to our room to eat on the patio. The were able to give me gluten free bread for the toast both mornings and had delicious fresh avocado and jam served with it. We were very happy with our stay and would recommend it!

Lovely rooms and a helpful front desk. Nice common spaces. They allowed us to park our car in a spot out front which was very convenient. Lots of dining options in the neighborhood.

My husband and I had a wonderful one-night stay at Hotel Maison Italia in December 2025. We needed to adjust our reservation, and the staff was incredibly kind and accommodating. That hospitality continued from the moment we arrived. The room was neat, the hotel was well-designed and quiet, and we especially loved the little shared terrace on the third floor, as a little extra sitting area. Brunch in the courtyard before check-out was also a highlight. The location is truly excellent, in a lively, walkable neighborhood with lots of excellent restaurants. It’s also close to the metro, which made it easy to explore other parts of Santiago, as well.

A very nice hotel! The staff are incredibly friendly and helpful. The rooms could be a bit bigger. With our two large suitcases from our tour, we didn't have much space. The balcony was very cozy and the bed comfortable. The water in the shower should heat up faster in the morning. It's quite a waste.

Lovely small hotel with next level service from the wonderful staff at the front desk. They could not have been more helpful and knowledgable. The location is great. The rooms are cute and have fabulous balconies. The only grizzle is they are quite small. And our shower was a bit leaky. But those were minor faults. I can also recommend the shop downstairs nearest to the hotel entrance.