Hotel Best Western Plus Waterville Grand

Want to get kicked out of a pool with literally no one in it? Come to this place, they will kick you out of a pool for no reason when there is no one else in it.

Pool rate 2 stars. No jumping. That is what most kids do. Totally understand no diving, no running. No one in the pool, attendant made it clear no jumping very disappointed. People just need to be mindful of who others.

This place is worth the money. Nice rooms and super nice employees

Friendly clean. Rooms nice beds comfortable clean. Stayed 2 nights maid came didn't replenish soap..really not worth mentioning. Very good food bar was good!

This is a great hotel. The staff is very friendly and accommodating. And the restaurant attached to the motel is fabulous. Been there many times and I love the place.

Two stars may be generous. The bathroom was halfway clean. The toilet and shower had someone’s curly hairs on them. The bed was very worn. The location was decent but felt a little sketchy but Walmart is close by along with several restaurants and gas stations. The BIGGEST complaint is when I needed a fork, I had to pay $1 for ONE plastic fork. Only one key card worked so I went to the front desk and they reprogrammed it and it still didn’t work, no big deal though since I had two. But it really caught me off guard having to pay a dollar for a single plastic fork. That was a first for me.

I paid a $100 for this room at chicken.The lack of professionalism was interesting to say the least. But the fact that my door did not close soundly and latch was a problem twice the door just randomly popped open, and then the register in the wall to regulate the heat leaked all over the floor causing everything to get soaked. Due to my aunt using a third party to book my reservation

When traveling for long periods of time, all I want is a clean, affordable, and safe hotel where I can feel comfortable after work. This hotel offers that and more. It may not be "super fancy," but it is exceptionally maintained and reliable. ​My room was perfect for a working traveler, featuring two comfortable beds, a desk to get work done, a mini-fridge, and a microwave. I also really appreciated the complementary hot breakfast included with my stay—it consisted of eggs, breakfast meat, toast, home fries, coffee, and juice. It was more than enough to start the day right! ​The amenities here are a standout feature. I visited the fitness area and the large, heated indoor pool, which was excellent. While there, I met Amy, who was incredibly friendly and welcoming. We chatted for a while, and she explained that many locals actually purchase memberships or day passes to enjoy the pool. I think this is a fantastic concept and so beneficial for the community during their long winters. ​Between the great amenities, the friendly staff, and the convenient location near I-95 and local shops, I highly recommend this hotel. It’s the perfect choice for anyone who wants a safe, clean place to stay without compromising on affordability.

No hot.water who's am!