Hotel Best Western Plus Fairfield

My room smelled like strong, cheap air freshener that lasted the whole two days I was there. The hallway smelled like cigarette smoke in the afternoon and got worse as the evening went on. I finally put a rolled up towel by the bottom of my door to block the smell. I called the front desk twice in the evening to complain. I saw her spraying air freshener all around the hallway. I’m not sure why she couldn’t confront the people who were violating the hotel policies? Anyway, I won’t be staying there again.

Have a good selection of breakfast items

The worst hotel I've ever seen in my life. When we checked in, the girl at the reception desk was incredibly impolite, arrogant, and deliberately cold to us, as if we were inferior people. Then, on the first night, the customers in the next room had a party all night long. At first, they were talking loudly, laughing, shouting, slamming doors, making it impossible to sleep. Breakfast, the dishes were cardboard and plastic. People were paying money, there was NOTHING for eating but pancakes. We had four days. The following nights, the same old story repeated itself over and over again! It was impossible to sleep.

Didn't even stay. Was passing through going home to Maine from Virginia. Over $200. For a 6 hour stay. Clearly they dont care about travelers. I dont recommend this place. They will never get my business when im traveling. Considering i just a week in a resort on Viginia beach for $735.

I was so pleasantly surprised at how clean this hotel was for the budget price I paid. Really no complaints for my stay. Check-in and check out were fast and friendly. Internet was fast. Yes the rooms are a bit small, but that’s what I was expecting for the price, so it was as expected. I’d choose a small clean room over a messy large room any day of my life. The sound from the highway was present, but again, that also means the hotel is immediately accessible from the highway, which is what I wanted. This hotel is not going to win any design awards, but for an affordable, friendly, clean and convenient stay, I was very happy.

I stayed here for a couple days which was nice and clean. They had a inspector check the room while I was in the bathroom which is very disrespectful, towels wasn't so clean, housekeepers did a bad job at cleaning the rug with the vacuum, they was on the phone with some guy while working which is very unprofessional, shower head was broken when I first came and fix it days later, water was either too hot or cold. The prices on the snacks are high, breakfast stopped all a sudden... Also celling had a crack of some type of leak...

This is a very nice place to stay and one of the best Best Westerns I've stayed at. I was here for 8 days due to a medical emergency with my wife. The motel was very clean and quiet. The staff, including the manager, were very courteous and friendly. The breakfast area is small but everything was good. It's close to the highway but I didn't hear any highway noise at all. Highly recommended.

Very nice hotel, wonderful staff and very clean!

Room was a little small, my bathroom didn’t have hand soap, and the service was great until the last day of my stay. The lady at the desk was rude.