Arthotel ANA Eden I Karlsruhe

The room was very large and clean, the receptionist was very kind and they did everything quickly without any problems. Congratulations!

I stayed here for one night (March 23-24). There are hardly any parking spaces in front of the hotel, even for quick unloading. Only one person is ever working at reception, resulting in long waits at check-in. It's an old building, so you can hear pretty much everything. There's an underground parking garage 30 meters around the corner, but it's dilapidated and cramped! I cannot recommend this hotel!

A small hotel that surprised us with a truly lovely room, a comfortable bed with a superb mattress, and a large bathroom. The breakfast left nothing to be desired, and the coffee was delicious. All this for a great price. Highly recommended!

An Unacceptable and Disturbing Stay This has been, without question, the worst hotel experience of my life. The most serious issue is the extreme and constant noise throughout the night. It is impossible to sleep due to the deafening sound coming from the hotel’s private machinery rooms. The noise appears to originate from the building’s own equipment and continues relentlessly during nighttime hours. The disturbance is so severe that proper rest is simply not possible. What makes the situation even more frustrating is the complete lack of assistance after 10:00 p.m. The reception desk is unattended, and there is no staff available to address urgent concerns. When calling the provided phone number, guests are informed that no help can be offered until the following morning. This level of inaccessibility is unacceptable, particularly when the issue directly affects a guest’s ability to sleep. In addition to the noise and lack of service, the hotel’s overall cleanliness and maintenance standards are deeply concerning. The facilities feel unclean, and the shower do not function properly, with inconsistent water pressure and temperature issues. These basic shortcomings further demonstrate a serious lack of care and professionalism. I traveled here for work and required a quiet environment to rest and prepare for professional commitments. Instead, I found myself in a situation where sleeping was virtually impossible. A hotel’s most basic responsibility is to provide a safe, clean and comfortable place to rest and this establishment fails entirely in that regard. I strongly advise others to reconsider before booking here. Staying at this hotel is a decision you are likely to regret.

We stayed one night. Everything was very clean. The staff were very friendly. Breakfast was simple but tasty. Check-in/out was straightforward. We'd gladly stay again 👍🏻

The hotel is okay. Some of the building services have been modernized, but they are often not maintained. The bathroom ventilation doesn't work because the entire exhaust duct is blocked. As a result, the wall is damp and the plaster is starting to peel. The monoblock air conditioner in the room is also very loud and doesn't work properly, see photos.

Great hotel. We had an apartment for four people for two days. Breakfast was excellent! Highly recommended!

It was a very nice, clean hotel.