The Westin Leipzig
Visitors praise the beautiful hotel, impressive lobby, and plentiful breakfast, often noting the great city views from higher floors. However, common complaints include outdated bathrooms and issues with air conditioning, with some finding the rooms too hot and beds uncomfortable. There are also mentions of the pool having an extra charge and the hotel feeling very large and mass-oriented.
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Beautiful hotel, absolutely satisfied, always a very good choice.
The hotel rooms were a bit old, but well-maintained. Because of their age, there were very few electrical outlets, which was a little inconvenient. The view from the window was beautiful, and I woke up in a good mood every day. The hotel's gym, swimming pool, and sauna area were excellent; I went to the sauna every night.
A very disappointing stay, not up to the standard of a 4-star hotel: - Very basic breakfast. - The junior suite for 3 people was more like a 2-person room and unsuitable for 3 guests. No room for 3 suitcases. - The extra bed for the 3rd person was a crib. - Almost without exception, the staff were dissatisfied and in a bad mood. - Some services offered in writing were refused, e.g., breakfast via room service. - Despite repeated requests, the room was only partially cleaned. Used glasses were rinsed under tap water in the bathroom. Towels were not changed despite repeated requests. - Many services cost extra that are usually included in other 4-star hotels. - No laundry service. - An appointment was made with the front desk manager to complain; according to reception, he wasn't even in the hotel at the scheduled time.
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最終更新日: 1 11月 2026