Hotel Enseada Boa Viagem

Very friendly staff. Sufficient breakfast. There was only 1 towel in the room despite the reservation being for two people. Easy location. Parking is small, I believe it fits about 10 cars, but the staff is very attentive and helps us maneuver when needed. The facilities are well-maintained and the neighborhood was quiet.

Great location! Luxury hotel, varied breakfast.

I'm staying here right now! The tiles on the shower wall look like they've never been cleaned! I travel all over the world and hotels always offer 2 bath towels. Here they only gave me 1 and when I went to take another shower the towel hadn't dried. When I asked for another towel I was told that my reservation only entitled me to one towel! Because I travel a lot I was shocked by this response, because, as I said, anyone who travels and stays in hotels knows that 2 towels is universal… Besides that, my shower wasn't working and I had to complain to have the holes cleaned….

For a hotel that receives tourists, it left much to be desired. The reception from one of the employees was terrible, extremely rude. The other redhead who works there and the receptionist are super polite. The one with the short black hair is super rude and impolite. Small reception area, few chairs, rooms with a drain falling from the bathroom, broken towel rack, no restaurant selling meals every day. In short, they charge extremely high prices for a service that is not of good quality. The lady who cleans the rooms is extremely polite and kind, and the ladies at the café are also super polite.